Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Kile

Olathe,KS

Summary

Passionate Shift Lead Manager with hands-on experience managing day-to-day operations. Efficient professional with three years in customer service improving service and facilities workflow. Effective communicator skilled at coordinating with team members.

Overview

5
5
years of professional experience

Work History

Shift Lead Manager

CVS Pharmacy
Olathe, Kansas
10.2018 - Current
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
  • Coordinated assignments to keep workspaces clean and organized.
  • Enforced strict rotation policies for optimal food safety and minimal spoilage.
  • Stocked designated items on shelves, end caps and displays.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Cashier

Price Chopper
Olathe, KS
09.2017 - 10.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

High School Diploma -

Olathe North Sr High School
Olathe, KS
05.2019

Skills

  • Payment Processing
  • Cash Handling
  • Opening and Closing Procedures
  • Customer Loyalty
  • Employee Coaching and Motivation
  • Loss Prevention Strategies
  • Coaching and Mentoring
  • Maintaining Clean Work Areas
  • Cash Drawer Balancing
  • Handling Customer Complaints
  • Energetic and Enthusiastic
  • Credit Card Transaction Processing
  • Money Transfers
  • Leading Employees
  • Flexible and Adaptable
  • Customer Service
  • Decision Making
  • Greet Guests
  • Staff Management

Timeline

Shift Lead Manager

CVS Pharmacy
10.2018 - Current

Cashier

Price Chopper
09.2017 - 10.2018

High School Diploma -

Olathe North Sr High School

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Gabrielle Kile