Gabrielle Kyllonen
Longwood,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
12
12
years of professional experience
Work History
Supervisor
D&L Janitorial Service
05.2015 - 09.2015
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans and timelines
Supervisor/Bartender/Hostess/Waitress
Pilgrim River Steakhouse
04.2012 - 09.2015
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Used knowledge of beer, wine and spirits to make informed recommendations to customers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders..
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Bartender/Server
TGI Fridays
11.2015 - 05.2018
Bartender
Duffy's Sports Bar and Grill
06.2018 - 09.2019
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders.
- Cultivated strong relationships with repeat customers.
Bartender/Cocktail Server
TGI Fridays
11.2019 - Current
- Competed in bar competitions.
- Organize bar inventory and storage to keep stock within optimal levels to meet expected customer demands.
- Keep bar presentable and well-stocked to meet customer needs.
- Serve high customer volumes.
- Obtain cash bank and stocked service bar to prepare for operation.
- Perform opening and closing duties and setting up for incoming shift.
- Train new bartenders.
- Mix unique and interesting cocktails for customers, including bar specials.
- Maintain impeccably clean, attractive and well-stocked bar area.
- Build relationships with repeat guests.
- Keep bar stocked with liquors, juices and garnishes for drinks.
Arborist Assisstant
Affordable Tree Trimming
04.2016 - Current
- Removed and disposed of undesirable and dead limbs.
- Used ladders, ropes, power tools and other equipment.
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Loaded and unloaded trucks and trailers.
- Cleared grounds of limbs and debris.
- Used ropes and chains to reach hard-to-reach branches for trimming and pruning.
- Removed dead and excess branches from trees.
Education
A.S. General Business -
Gogebic Community College
Skills
- Basic accounting
- Organizational ability
- Highly reliable
- Handling Difficult Customers
- Beverage Preparation
- Food Service
- Liquor, beer, and wine knowledge
- Cash Register Operation
- Customer service expertise
- Responsible Alcohol Service
References
Available upon request
Timeline
Bartender/Cocktail Server
TGI Fridays
11.2019 - Current
Bartender
Duffy's Sports Bar and Grill
06.2018 - 09.2019
Arborist Assisstant
Affordable Tree Trimming
04.2016 - Current
Bartender/Server
TGI Fridays
11.2015 - 05.2018
Supervisor
D&L Janitorial Service
05.2015 - 09.2015
Supervisor/Bartender/Hostess/Waitress
Pilgrim River Steakhouse
04.2012 - 09.2015
A.S. General Business -
Gogebic Community College
Similar Profiles
Sajith GamageSajith Gamage
Janitor at Hews Janitorial ServiceJanitor at Hews Janitorial Service
Nakeldrick ErskineNakeldrick Erskine
Janitor at Pettigrew's Janitorial ServiceJanitor at Pettigrew's Janitorial Service
Andrea QuinonezAndrea Quinonez
Housekeeping at Western Janitorial ServiceHousekeeping at Western Janitorial Service
LYNDA A. BRACAMONTELYNDA A. BRACAMONTE
Registered Nurse, Progressive Care Unit at AdventHealthRegistered Nurse, Progressive Care Unit at AdventHealth
Isabelle GainesIsabelle Gaines
Retail Sales Associate at Bros With HoesRetail Sales Associate at Bros With Hoes