Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabrielle Líbano

Winter Garden

Summary

Dynamic professional with four years of combined experience in retail sales and front desk operations. Skilled in delivering exceptional customer service, driving sales through personalized engagement, and managing administrative tasks with efficiency and professionalism. Proven ability to communicate effectively, resolve issues promptly, and create a welcoming environment for clients and customers.

Overview

3
3
years of professional experience

Work History

Sales Associate

Mirage Smoke Shop
Winter Garden
03.2022 - 03.2024
  • Ensure compliance with Tribal, federal, and state regulations, minimizing legal risks.
  • Boosted sales through effective customer engagement, and suggestive selling techniques.
  • Processed transactions accurately, ensuring smooth customer experiences and efficient checkout.
  • Supported inventory management by receiving and stocking merchandise, and maintaining store readiness.

Front Desk Receptionist

Log Cabin Finishes
Orlando
08.2021 - 03.2022
  • Trained new hires in data entry, enhancing team efficiency and accuracy.
  • Scheduled appointments daily, optimizing client interactions, and service delivery.
  • Communicated with clients to confirm appointments, improving attendance rates.
  • Provided comprehensive client communication, ensuring clarity, and fostering strong customer relationships.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Server

Gators Dockside
Windermere
03.2021 - 06.2021
  • Efficiently served food and drinks, enhancing customer satisfaction.
  • Accurately took orders, ensuring prompt and correct delivery.
  • Maintained the cleanliness of tables, contributing to a welcoming environment.
  • Provided exceptional service, fostering repeat business, and positive reviews.

Sales Associate

Express
Orlando
09.2020 - 11.2020
  • Delivered exceptional customer service by engaging with shoppers, identifying needs, and recommending personalized outfit choices.
  • Maintained store appearance through merchandise presentation, folding, restocking, and visual displays in line with brand standards.
  • Operated POS system to process sales, returns, exchanges, and handle various forms of payment efficiently.
  • Achieved individual and team sales goals by upselling and cross-selling products during peak retail hours.
  • Resolved customer concerns and inquiries quickly to ensure a positive shopping experience.
  • Supported inventory processes including receiving shipments, tagging items, and conducting stockroom organization.
  • Worked collaboratively with team members to meet sales targets and ensure smooth daily operations.

Education

High School Diploma -

Florida Virtual School
Orlando, FL
05.2021

Skills

  • Communication
  • Sales
  • Customer service
  • Data energy
  • Administrative
  • Multitasking
  • Detail-oriented
  • Microsoft Word
  • Filing
  • POS system
  • Problem-solving
  • Team collaboration
  • Inventory management
  • Transaction processing
  • Appointment scheduling
  • Time management
  • Honest and dependable
  • Service contracts
  • Sales goals achievement

Languages

Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual

Timeline

Sales Associate

Mirage Smoke Shop
03.2022 - 03.2024

Front Desk Receptionist

Log Cabin Finishes
08.2021 - 03.2022

Server

Gators Dockside
03.2021 - 06.2021

Sales Associate

Express
09.2020 - 11.2020

High School Diploma -

Florida Virtual School
Gabrielle Líbano