Gabrielle Lee
San Lorenzo,CA
Summary
Reliable Pharmacy Technician bringing years of experience in processing/filling prescriptions, building relationships with customers and promoting teamwork within pharmacy settings.
Overview
29
29
years of professional experience
Work History
Pharmacy Technician
Peralta Pharmacy and EBAC Pharmacy- ABSMC
Oakland, CA
09.1997 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received payment from customers and processed credit card transactions when necessary.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Assisted in training new employees on pharmacy procedures.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
English Teacher
Southwest Jiaotong University
Chengdu, China
02.1995 - 03.1996
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
- Conducted classroom activities to encourage student engagement in language learning.
- Customized innovative methods and materials to produce effective learning experiences.
- Compiled, administered and graded examinations and other assigned work.
- Provided individualized instruction for struggling students.
- Facilitated small group discussions on a variety of topics related to English literature and language arts.
Pharmacy Technician
Walgreen's Pharmacy
San Jose And Castro Valley, CA
1991 - 1997
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Received payment from customers and processed credit card transactions when necessary.
- Interpreted and processed medication orders under supervision of pharmacist.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
Education
Bachelor of Arts - French Language And Literature
San Jose State University
San Jose, CAWorld Studies
Semester At Sea
Pittsburgh, PASkills
- Medication Dispensing
- Insurance Billing
- Resolving customer issues
- Processing payments
- Ordering and stocking medications
- Billing support
- Workflow Optimization
- Team Collaboration
Languages
French
Limited
Timeline
Pharmacy Technician
Peralta Pharmacy and EBAC Pharmacy- ABSMC
09.1997 - Current
English Teacher
Southwest Jiaotong University
02.1995 - 03.1996
Pharmacy Technician
Walgreen's Pharmacy
1991 - 1997
Bachelor of Arts - French Language And Literature
San Jose State University
World Studies
Semester At Sea
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