Summary
Work History
Education
Skills
Timeline
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Gabrielle Liberto

Lubbock

Summary

Dynamic and results-driven esthetician with a proven track record at Massage Envy, specializing in customized skincare plans and microdermabrasion. Adept at building client relationships and enhancing service efficiency through effective scheduling. Committed to maintaining high sanitation standards while delivering exceptional customer service and product recommendations. Extensive customer service, scheduling, and cash handling experience .

Work History

Esthetician

Massage Envy
  • Assisted clients with skincare consultations and product recommendations.
  • Performed facials, waxing, and other esthetic treatments following established protocols.
  • Managed appointment scheduling to optimize client flow and service efficiency.
  • Maintained cleanliness of treatment rooms and equipment to ensure safety standards.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.

Esthetician

Landmark Salon And Spa

Esthetician

European Wax Center

Receptionist

City Of New Braunfels
  • Greeted and assisted clients, ensuring a welcoming atmosphere in the salon and spa.
  • Managed scheduling for appointments, optimizing daily workflow for staff and clients.
  • Answered phone inquiries, providing detailed service information and addressing client needs promptly.
  • Processed payments efficiently using salon management software, maintaining accuracy in transactions.
  • Maintained cleanliness and organization of reception area, enhancing overall customer experience.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Receptionist

Landmark Salon And Spa
  • Greeted clients warmly, ensuring a welcoming atmosphere and positive first impression.
  • Managed appointment scheduling using salon management software, optimizing staff utilization and service flow.
  • Assisted with client inquiries, providing accurate information about services and products offered.
  • Coordinated communication between clients and stylists, enhancing service delivery and client satisfaction.

Cashier

Bucees
  • Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Maintained clean and organized cash register area to enhance operational efficiency.
  • Assisted customers with inquiries and product selection, fostering positive shopping experiences.
  • Collaborated with team members to manage inventory levels and restock merchandise effectively.
  • Handled cash management tasks, including daily register reconciliation and deposit preparation.
  • Adhered to company policies regarding sales promotions and customer service standards consistently.

Education

Esthetics License - Esthetics

Paul Mitchell The School
San Antonio, TX
2015

High School Diploma -

Holy Savior Menard
Alexandria, LA
2013

Skills

  • Customer service
  • High-frequency machine use
  • Multitasking and organization
  • Extractions and pore cleansing
  • Sanitization
  • Customized skincare plans
  • Microdermabrasion expertise
  • Sanitation maintenance
  • Skincare product sales
  • Social media marketing
  • Eyebrow shaping and tinting
  • Scheduling
  • State licensed esthetician
  • Excellent team player
  • Relationship building and management
  • Retail sales
  • Professional demeanor
  • Sales background

Timeline

Esthetician

Massage Envy

Esthetician

Landmark Salon And Spa

Esthetician

European Wax Center

Receptionist

City Of New Braunfels

Receptionist

Landmark Salon And Spa

Cashier

Bucees

Esthetics License - Esthetics

Paul Mitchell The School

High School Diploma -

Holy Savior Menard

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Gabrielle Liberto