Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Motor City Soul Food, LLC
Detroit, MI
03.2020 - Current
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Education
High School Diploma -
Lincoln King Academy
Detroit, MI.
06.2022
Skills
Building Customer Trust and Loyalty
Issue and Complaint Resolution
Order and Refund Processing
Efficient and Detail-Oriented
Timeline
Customer Service Associate
Motor City Soul Food, LLC
03.2020 - Current
High School Diploma -
Lincoln King Academy
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