Gabrielle Madison
Detroit,MI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Motor City Soul Food, LLC
Detroit, MI
03.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
High School Diploma -
Lincoln King Academy
Detroit, MI.06.2022
Skills
- Building Customer Trust and Loyalty
- Issue and Complaint Resolution
- Order and Refund Processing
- Efficient and Detail-Oriented
Timeline
Customer Service Associate
Motor City Soul Food, LLC
03.2020 - Current
High School Diploma -
Lincoln King Academy
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