Developed strong analytical and organizational skills in academic environment, looking to transition into new field. Demonstrated ability through work experiences and developing new ideas while collaborating.
Overview
5
5
years of professional experience
Work History
Registered Behavior Technician
Action Behavior Centers
04.2026 - Current
Implemented individualized treatment plans to enhance behavioral outcomes for clients.
Collaborated with clinical team to assess client progress and adjust strategies as needed.
Conducted data collection and analysis to track behavior changes effectively.
Provided support in crisis situations, ensuring safety of clients and staff alike.
Developed engaging activities tailored to individual client needs to promote skill acquisition.
Maintained accurate documentation of sessions, ensuring compliance with regulatory standards.
Fostered positive relationships with families, reinforcing treatment goals and progress updates.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Teacher
Goddard School
07.2025 - 03.2026
Implemented daily activities that promote physical, emotional, and language skills among children.
Fostered a nurturing classroom environment encouraging exploration and creativity through hands-on learning experiences.
Collaborated with parents to track developmental progress and address individual child needs effectively.
Maintained safety standards by supervising children during activities, ensuring a secure learning environment.
Developed engaging lesson plans to facilitate cognitive and social development in toddlers.
Customer Service Associate
Home Depot
02.2022 - 02.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Maintained a high level of product knowledge, providing accurate information to customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Car Wash Employee
Wash Tub Car Wash
02.2021 - 01.2022
Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
Improved customer satisfaction by providing efficient and thorough car wash services.
Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
Enhanced team productivity by maintaining a clean and organized work environment.
Education
Master of Arts - Criminal Justice Administration And Leadership
University of The Incarnate Word
5 2025
Bachelor of Arts - Criminal Justice
University of The Incarnate Word
5 2024
Skills
Customer Service
Team Collaboration
Complaint Handling
Problem-Solving
Multi-Tasking
Leadership
Time Management
Guest Services
Computer Skills
Critical Thinking
Data collection and analysis
Behavior intervention plans
Applied behavior analysis
Timeline
Registered Behavior Technician
Action Behavior Centers
04.2026 - Current
Teacher
Goddard School
07.2025 - 03.2026
Customer Service Associate
Home Depot
02.2022 - 02.2023
Car Wash Employee
Wash Tub Car Wash
02.2021 - 01.2022
Master of Arts - Criminal Justice Administration And Leadership