Experienced restaurant operations leader with strengths in staff management, inventory control, and budgeting. Proven ability to improve efficiency, support sales forecasting, and keep service running smoothly.
Work History
Assistant General Manager
5 Months
Buffalo Wild Wings | 05.2026 - Current
Managed daily restaurant operations to support consistent service quality and guest satisfaction.
Coordinated team schedules, labor needs, and shift coverage to maintain efficient floor operations.
Trained new managers and hourly staff on service standards, safety procedures, and operational expectations.
Monitored inventory levels and ordering processes to reduce shortages and support smooth kitchen flow.
Supported budgeting, sales tracking, and expense control to improve operational performance.
Coached staff performance through feedback, accountability, and daily leadership on service execution.
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Kitchen Manager
1 Year 10 Months
Buffalo Wild Wings | 07.2024 - 05.2026
Trained back-of-house staff on prep procedures, sanitation standards, and station readiness.
Supervised kitchen operations, maintaining food quality, speed, and consistency across shifts.
Managed inventory levels, rotating stock and reducing waste through accurate ordering practices.
Enforced food safety and cleanliness standards to support compliant kitchen operations.
Scheduled kitchen staff to align coverage with sales trends and labor needs.
Resolved kitchen issues quickly, keeping service moving and minimizing disruptions.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.