Gabrielle Mendez
Phoenix,AZ
Summary
Certified Pharmacy Technician with over 9 years of experience in high-volume retail, hospital, and clinical research settings. Proven track record of providing exceptional customer service while accurately filling and dispensing prescriptions in fast-paced environments. Expert in inventory management, computerized accounting entries, and maintaining strict regulatory compliance. A dedicated team player committed to upholding the company's high standards for quality, efficiency, and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Vertisis Custom Pharmacy
06.2024 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Set up and modified patient profiles to include current medications.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Cleaned lab according to USP 797 guidelines.
- Stocked supplies in lab space and prep areas.
- Logged end of day reports at the end of shift.
Research Pharmacy Technician
Arizona Liver Health
12.2023 - 06.2024
- Builds and maintains Pharmacy Binders to track inventory and other pharmacy related correspondence.
- Organizes and maintains a clean pharmacy that is up to standards.
- Regulary checks inventory for outdated medication.
- Prepares drug using aceptic technique.
- Dispenses drug to subject using various sponsor provided IRT systems.
- Coordinates and communicates with coworkers via teams and outlook to provide care to subjects.
- Logs temperature reports to the company database on a monthly basis.
Compounding Pharmacy Technician
Aleracare
05.2022 - 12.2023
- Maintained cleanliness and organization of the compounding area.
- Compounded medications for patients including creams, mixtures, suspensions, capsules, and tablets according to prescriptions.
- Regularly met or exceeded daily quota with accuracy and efficiency.
- Followed and adhered to all safety procedures while compounding.
- Ensured accurate medication labeling and packaging following department standards.
Compounding Pharmacy Technician
Covetrus
06.2021 - 05.2022
- Maintained cleanliness and safety standards in the compounding area.
- Prepared and dispensed medications in compliance with federal and state regulations.
- Properly labeled and documented all medications prepared in accordance with established laws and regulations.
- Monitored and maintained inventory levels to ensure adequate stock.
- Ensured accuracy by following established procedures and protocols for compounding medications.
Pharmacy Technician
Banner Boswell Hospital
01.2020 - 06.2021
- Pulled and prepared medications to be delivered throughout the hospital.
- Delivered medications to the chemo center across the street from the facility.
- Completed Pixus fulfillment throughout the hospital.
- Answered inbound calls to the pharmacy.
- Completed daily data entry/record keeping throughout the shift.
- Conducted monthly unit inspections to ensure Pixus stations were up to code.
- Utilized automated dispensing systems and software programs to ensure the accuracy and safety of medications.
Pharmacy Technician
Walmart
11.2015 - 01.2020
- Accurately counted and prepared medication for distribution.
- Maintained daily inventory of pharmaceutical supplies/drugs and ordered additional items as needed.
- Monitored expiration dates of medications and ensured all medications were properly stored.
- Processed customer payments and collected copayments as needed.
- Handled and processed all types of insurance plans, including Medicare, Medicaid, and private insurance.
- Trained new hires.
- Answered inbound calls and made outbound calls throughout shift.
- Collaborated with pharmacists to ensure adherence to all state and federal regulations
Education
Diploma - General Education
Valley Vista High School
Surprise, AZ05-2011
Skills
- Prescription Filling and Labeling
- Prioritization and Organization
- Recordkeeping and Documentation
- Detail-Oriented
- Medical Insurance Claims Processing
- Medication Compounding
- Pyxis MedStation
Certification
Pharmacy Technician Arizona State Board of Pharmacy February 2019- Current and not due for renewal until October 2026.
Certified Pharmacy Technician PTCB February 2019-
Current and not due for renewal until April 2026.
Timeline
Pharmacy Technician
Vertisis Custom Pharmacy
06.2024 - Current
Research Pharmacy Technician
Arizona Liver Health
12.2023 - 06.2024
Compounding Pharmacy Technician
Aleracare
05.2022 - 12.2023
Compounding Pharmacy Technician
Covetrus
06.2021 - 05.2022
Pharmacy Technician
Banner Boswell Hospital
01.2020 - 06.2021
Pharmacy Technician
Walmart
11.2015 - 01.2020
Diploma - General Education
Valley Vista High School