Gabrielle Miller
Dublin,GA
Summary
Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Johnson State Prison
Wrightsville, Georgia
09.2022 - 11.2024
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Supervised inmates during day-to-day activities.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Issued clothing, tools and other authorized items to inmates.
- Took prisoners into custody and escorted to locations within and outside facility.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Supervised inmate activities, including meals, recreation times, and work assignments.
Customer Service Representative
Walmart
Dublin , GA
10.2019 - 05.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Answered customer inquiries via phone, email, and chat.
- Resolved customer complaints promptly and efficiently.
- Developed strong customer relationships to encourage repeat business.
Customer Service Cashier
TJ Maxx, TJX Companies
Dublin , GA
04.2018 - 07.2019
- Built and maintained productive relationships with employees.
- Provided excellent customer service by helping customers locate items they were looking for.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Education
GED -
Oconee Fall Line Technical College
Dublin , GA02-2019
Skills
- Surveillance
- Work crew management
- Belongings inspection
- Incident prevention
Timeline
Correctional Officer
Johnson State Prison
09.2022 - 11.2024
Customer Service Representative
Walmart
10.2019 - 05.2022
Customer Service Cashier
TJ Maxx, TJX Companies
04.2018 - 07.2019
GED -
Oconee Fall Line Technical College
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