Gabrielle Paul
Lowes Home Improvement Stores
South River,NJ
2
Languages
1
Certification
4
years of professional experience
Well organized with developing skills in team leadership and operational efficiency. Reliable in encouraging analytical problem solving as a team as well as motivating those around me. I have a talent for navigating challenges while being hands on. I'm eager to learn and a fast learner at that and great with communication and being part of a team.
Work History
Sales Associate
4 Months- Seasonal position
- Provided exceptional customer service and product knowledge to enhance shopping experience.
- Resolved customer complaints effectively, fostering positive relationships and enhancing brand loyalty.
- Assisted customers in locating products, ensuring satisfaction and repeat business.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling protocols.
- Collaborated with team members to ensure efficient stock replenishment and inventory management.
- Monitored sales floor for cleanliness and organization, contributing to a welcoming atmosphere.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Store Supervisor
1 Year 4 Months- Operated cash register, ensuring accurate transactions and cash handling
- Provided customer service, addressing inquiries and resolving issues
- Performed cleaning duties to maintain store appearance
- Cleaning
- Managed incoming phone calls for customer inquiries
- Oversaw daily operations ensuring high-quality product standards and excellent customer service.
- Managed team performance through effective training, coaching, and mentoring strategies.
- Maintained compliance with health and safety regulations while fostering a safe work environment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant
1 Year 2 Months- An assistant at a hair salon in keyport
- Assisted in daily salon operations, ensuring a welcoming environment for clients.
- Managed appointment scheduling and client communications to enhance service efficiency.
- Provided support to stylists during services, facilitating smooth workflow and client satisfaction.
- Maintained cleanliness and organization of workstations, contributing to overall salon hygiene standards.
- Coordinated inventory management, tracking supplies to prevent shortages and optimize usage.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Chick-Fil-A Team Member
9 Months- Served customers in front of house area. I handle customer service, cashier/register duties order taking, cleaning and communication
- Delivered exceptional customer service in a fast-paced environment, enhancing overall guest experience.
- Collaborated with team members to manage inventory levels, reducing waste and optimizing supply usage.
- Resolved customer inquiries and complaints promptly, improving satisfaction and loyalty rates.
- Maintained cleanliness and organization of workstations, supporting health regulations compliance.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
High School Diploma
- Awarded Presidential award
- 3.5 GPA
- Extracurricular Activities: African American Student Union
Associate of Science - Business Administration
- 3.3 GPA
- The Frank Whyman Scholarship Recipient
Upper secondary education
Skills
Inventory management
Customer service
Staff supervision
Multitasking and organization
Store opening and closing
Problem-solving
Team building and leadership
Conflict resolution
Friendly and positive
Team leadership
Cash management
POS terminal operation
Accomplishments
- Supervised team of 3 staff members.
- Achieved community service through effectively helping with giving back to the those in need.
Certification
Cosmetology License, Driver's License, AED Certification, CPR Certification, First Aid Certification
Languages
English
Full Professional
Spanish
Limited Working
Interests
I enjoy helping others and giving back to the community.
Music
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Fashion and Style
Mindfulness Practices
Documenting and sharing travel experiences.
I like working with my hands and fixing things.
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Enjoy hobbies that combine physical activity with outdoor exploration.
Timeline
Sales Associate
Lowes Home Improvement Stores
05.2026 - 09.2026Read More
Store Supervisor
Nothing Bundt Cakes
12.2024 - 04.2026Read More
Assistant
Shine hair and nail salon
10.2023 - 12.2024Read More
Chick-Fil-A Team Member
Chick-Fil-A Restaurants
01.2023 - 10.2023Read More
Upper secondary education
Read More
Matawan Regional High School
High School Diploma
Read More
Brookdale Community College
Associate of Science from Business Administration
Read More
Personal Information
Driving License: Driver's License