Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Phelps

Grand Rapids,MI

Summary

A dedicated employee with experience at Panera Bread, excelling in staff training and customer service. Proven ability to create a positive work environment by prioritizing teamwork, employee engagement, and resolving conflict with upset costumers. Working at Meyer Music forced maintaining attention to detail, making sure high standards were met and efficiency was used.

Overview

3
3
years of professional experience

Work History

Shop Assistant

Meyer Music
08.2022 - Current
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of coworker navigation.
  • Learned how to complete tasks of other coworkers to help them out when they got busy.
  • Eagerly helped out in any way possible to maintain an efficient and effective work space for everyone.

Team Lead

Panera Bread
04.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, warmth to all the customers, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Education

Bachelor of Science - Diagnostic Medical Sonography

Grand Valley State University
Allendale, MI
05-2028

High School Diploma -

Covenant Christian High School
Walker, Michigan
05-2024

Skills

  • Customer service and engagement
  • Relationship building
  • Conflict resolution
  • Attention to detail
  • Staff training
  • Patience with customers and coworkers
  • Basic technical skills related to instrument repair

Timeline

Shop Assistant

Meyer Music
08.2022 - Current

Team Lead

Panera Bread
04.2022 - Current

Bachelor of Science - Diagnostic Medical Sonography

Grand Valley State University

High School Diploma -

Covenant Christian High School