Gabrielle Roshell
Wahiawa,HI
Summary
Dynamic professional with a proven track record at Jersey Mike's Subs, excelling in customer service and strategic decision-making. Demonstrated effective team leadership and conflict resolution skills, enhancing customer satisfaction and operational efficiency. Adept at inventory management, ensuring accuracy and reducing discrepancies, while fostering a collaborative team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jersey Mike's Subs
04.2023 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier
Chipotle
09.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Dog Handler
Barking Hound Village
07.2022 - 09.2022
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Managed up to [Number] dogs of varying breeds and sizes, providing attentive care.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Provided a safe environment for dogs by conducting thorough evaluations of each animal''s temperament and behavior before handling them.
- Collaborated with fellow team members to create a smooth workflow between handlers, groomers, trainers, and other staff at the facility.
Crew Member Shift Manager
Sonics Drive In
05.2021 - 07.2022
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
- Increased customer satisfaction by consistently providing friendly, attentive service to all patrons.
- Maintained store cleanliness and organization, contributing to an overall inviting atmosphere for customers.
- Assisted in the training and onboarding of new employees, equipping them with the necessary skills for success in their roles.
Education
Pharmacy Technician Certified -
Stepful
Detroit, MI04-2025
High School Diploma -
Langston Hughes HighSchool
Fairburn, GA05-2022
Skills
- Customer service
- Money handling
- Effective team leadership
- Strategic decision-making
- Time management
- Strategic delegation of responsibilities
- Prioritization of tasks
- Conflict resolution
- Multitasking and organization
- Adaptability and flexibility
- Coaching individuals
- Inventory management
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Assistant Manager
Jersey Mike's Subs
04.2023 - 04.2024
Cashier
Chipotle
09.2022 - 02.2023
Dog Handler
Barking Hound Village
07.2022 - 09.2022
Crew Member Shift Manager
Sonics Drive In
05.2021 - 07.2022
Pharmacy Technician Certified -
Stepful
High School Diploma -
Langston Hughes HighSchool
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