Gabrielle Scalia
Kapaa,HI
Summary
Dynamic professional with a strong commitment to enhancing guest experiences in high-volume restaurant settings. Proven ability to deliver exceptional customer service while adapting to fast-paced environments. Recognized for effective teamwork and sharp memorization skills, contributing to overall operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Waitress
Oasis on the Beach
Kapaa, HI
09.2022 - Current
- Provided exceptional customer service in fast-paced beachside restaurant.
- Ensured cleanliness of dining area to enhance guest comfort.
- Facilitated a welcoming atmosphere through attentive service and organization.
Serever/Bartender
Cabana Bar And Grill
Poipu, HI
04.2020 - 09.2025
- Trained new bartenders in drink preparation and customer interaction techniques.
- Executed opening and closing duties, including supply restocking.
Front Desk Receptionist
Residence Inn Marriott
Keystone, CO
11.2014 - 10.2019
- Welcomed and assisted visitors, fostering a positive atmosphere.
- Provided accurate information in response to client and visitor inquiries.
- Resolved customer complaints promptly, adhering to established protocols.
Server
Arapahoe Cafe & Pub
Keystone , CO
11.2012 - 04.2019
Education
Highschool Diploma -
Atlantic City Highschool
Atlantic City, New Jersey01.2011
Skills
- Communication skills
- Customer relationship management
- Time management
- Problem solving
- Upselling strategies
- Workplace cleanliness
- Reliability and punctuality
- Leadership abilities
- Management expertise
- Interpersonal skills
References
Kristina Colburn GM at Cabana Bar and Grill (808)634-1246
Heather Rohrer Previous Manager (310) 780-1962
Certification
- TIPS Alcohol certified
Timeline
Waitress
Oasis on the Beach
09.2022 - Current
Serever/Bartender
Cabana Bar And Grill
04.2020 - 09.2025
Front Desk Receptionist
Residence Inn Marriott
11.2014 - 10.2019
Server
Arapahoe Cafe & Pub
11.2012 - 04.2019
Highschool Diploma -
Atlantic City Highschool
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