Gabrielle Smith
Raleigh,NC
Summary
Diligent Desired Position with comprehensive background in behavioral health. Successfully implemented therapeutic interventions that addressed patient needs and promoted recovery. Demonstrated ability in crisis management and patient counseling.
Behavioral health professional prepared to deliver impactful results through strong therapeutic techniques and client assessments. Specializes in developing individualized treatment plans, crisis intervention, and case management. Strong focus on team collaboration and adaptability to changing needs, ensuring reliable and effective outcomes. Skilled in communication, empathy, and problem-solving, valued traits in behavioral health settings.
Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike.
Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
5
5
years of professional experience
Work History
Behavioral Health Specialist
Club Horizon Monarch
Raleigh, NC
05.2025 - Current
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Used Software to document patient information, progress notes, and treatment plans.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
- Created progress reports, assessments and charting within required timeframes.
- Facilitated group therapy sessions addressing topics such as coping skills, stress management, and relapse prevention, fostering a supportive environment for participants.
- Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
- Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
Mental Health Technician
The hope center
Fuquay-Varina, North Carolina
11.2024 - Current
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Documented patient interactions in compliance with HIPAA requirements.
- Implemented stress-reduction techniques to promote patient relaxation and well-being.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
- Ensured a safe and secure environment for patients, adhering to facility safety protocols.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Housekeeper
Duke Regional Hospital
Durham, NC
08.2024 - 10.2024
- Change linens
- Mopping
- Bathroom cleaning
- Making beds
- Restocking items
- Decluttering and light organizing
Caregiver
Sunrise Senior Care
Raleigh, NC
05.2023 - 08.2023
- General care of residents
- Assisted with bathing, dressing, and grooming
- Light housekeeping and laundry
- Track daily activities and vital signs
- Companionship and emotional support
Receptionist
Leith Chrysler Jeep
Raleigh, NC
08.2022 - 12.2022
- Meet and greet customers
- Answer and screen all incoming calls
- Maintained coffee and snack area
Receptionist
Leith Acura
Raleigh, NC
01.2021 - 08.2021
- Meet and greet customers
- Answer, screen and forward all incoming telephone calls
- Receive, sort and distribute all mail and packages
- A liaison between customers and sales staff to ensure quality service
- Filing and organizing paperwork
- Upkeep of customer area
Education
Bachelor of Science (B.S.) - Criminal Justice
Saint Augustine's University
Raleigh, NC05.2024
Skills
- Crisis intervention
- De-escalation techniques
- Patient documentation
- Therapeutic communication
- Team collaboration
- Customer service
- Conflict resolution
- Post-traumatic stress disorder assistance
Awards
- Dean's List, 2023, Saint Augustine's University
- National Leadership Honor Society, 2021, Elizabeth City State University
Timeline
Behavioral Health Specialist
Club Horizon Monarch
05.2025 - Current
Mental Health Technician
The hope center
11.2024 - Current
Housekeeper
Duke Regional Hospital
08.2024 - 10.2024
Caregiver
Sunrise Senior Care
05.2023 - 08.2023
Receptionist
Leith Chrysler Jeep
08.2022 - 12.2022
Receptionist
Leith Acura
01.2021 - 08.2021
Bachelor of Science (B.S.) - Criminal Justice
Saint Augustine's University