Gabrielle Tauriac-Chavis
Jeanerette,LA
Summary
Certified Pharmacy Technician with extensive experience at Walgreens, excelling in medication dispensing and customer service. Proven ability to optimize workflows and ensure compliance with HIPAA regulations. Recognized for meticulous attention to detail and effective problem-solving skills, enhancing patient care and operational efficiency in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
New Iberia, LA
08.2023 - Current
- Executed accurate and efficient processing of prescriptions utilizing pharmacy management software.
- Supported pharmacists in compounding medications while ensuring strict adherence to safety protocols.
- Oversaw inventory management by conducting regular stock assessments to ensure optimal levels.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Instructed patients on medication usage and potential side effects to enhance compliance.
- Facilitated training and mentorship for new pharmacy technicians on operational procedures and best practices.
- Managed incoming phone calls, providing timely responses to inquiries from customers and healthcare providers.
- Managed stocking, labeling, and inventory of medications to ensure accurate record-keeping.
- Executed accurate entry of prescription and insurance information into patient profiles.
Certified Pharmacy Technician
SuperOne
New Iberia, LA
10.2018 - 08.2023
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by monitoring stock and placing orders for pharmaceuticals.
- Provided patient support by addressing medication inquiries and offering guidance on usage.
- Ensured compliance with safety protocols and pharmacy regulations during daily operations.
- Processed prescriptions efficiently using electronic health record systems to enhance workflow.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Clerk
SuperOne
New Iberia, LA
10.2019 - 08.2020
- Handled cash register operations, ensuring balanced drawers at end of shifts.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
Education
Associate of Arts - Culinary Arts
Nicholls State University
Thibodaux, LA05.2018
High School Diploma -
New Iberia Senior High
New Iberia, LA05.2016
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Insurance billing
- Medication dispensing
- Filling prescriptions
- Manual and automated medication dispensing
- Workflow optimization
- Drug storage procedures
- Pharmacy and customer records management
- Insurance verification
- Pharmacy law compliance
Certification
Immunization and CPR
Timeline
Certified Pharmacy Technician
Walgreens
08.2023 - Current
Pharmacy Clerk
SuperOne
10.2019 - 08.2020
Certified Pharmacy Technician
SuperOne
10.2018 - 08.2023
Associate of Arts - Culinary Arts
Nicholls State University
High School Diploma -
New Iberia Senior High