Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Gabrielle Umland

Henning,MN

Summary

Organized and passionate job seeker with a strong work ethic seeks entry-level position to contribute to team success and help achieve company goals.

Overview

4
4
years of professional experience

Work History

Patient Access Representative

Perham Health
Perham, MN
05.2024 - Current
  • Greeted patients and visitors in a courteous and professional manner.
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Ensured accuracy of all data entered into computer system.
  • Scanned documents into electronic medical records system.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.

Waitress

Vining Grill
Vining, MN
05.2023 - 08.2023
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Bank Teller

First National Bank, FNB
Battle Lake, MN
03.2021 - 12.2022
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Monitored and verified suspicious activity on customer accounts.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Processed customer transactions promptly, minimizing wait times.
  • Maintained friendly and professional customer interactions.
  • Assisted with training of new tellers on policies and procedures.
  • Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
  • Assisted customers with banking needs and inquiries.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

Bachelor of Science - Health Administration

Concordia College
Moorhead, MN
05.2026

High School Diploma -

Henning Secondary
Henning, MN
05.2023

Skills

  • Multitasking and Organization
  • Performance Improvement
  • Phone and Email Etiquette
  • Team Collaboration
  • Maintaining Calm During Challenges
  • Decision-Making
  • Accurate money handling
  • Payment processing
  • Customer service
  • Positive Interpersonal Skills

Affiliations

  • Chamber Choir
  • National Honor Society
  • VP and Treasurer Student Council

Accomplishments

  • Choral Award
  • Honors Roll all years of high school
  • AP classes in High School
  • James Reineke Scholarship
    Recipient
  • H-545 Scholarship Recipient
  • Viking Coca Cola Scholarship
    Recipient

Timeline

Patient Access Representative

Perham Health
05.2024 - Current

Waitress

Vining Grill
05.2023 - 08.2023

Bank Teller

First National Bank, FNB
03.2021 - 12.2022

Bachelor of Science - Health Administration

Concordia College

High School Diploma -

Henning Secondary

Similar Profiles

CREATE PROFILE
Gabrielle Umland