Gabrielle Valle
Digital Marketing Specialist
Grand Prairie,TX
Summary
Seeking the opportunity to experience in digital marketing and administrative work to improve the social media and public relations. With experience from corporate communications and implementing social media strategies to support brand awareness and product exposure. Entrepreneurial spirit with proven history of identifying methods to gain valued web traffic. Creative and knowledgeable about marketing campaign development and social media engagement.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Associate Clinical Admin Coordinator
Optum
Dallas, GA
06.2022 - Current
- Assisting patients in adhering to prescribing care models via phone and email communications.
- Performed primary customer support to internal and external customers.
- Answering over 200 calls per shift to meet fast-paced call center demands.
- Addressing escalated customer service issues sent from sales and service teams to save customer relationships.
- Compiling status for team leaders to address company strengths and weaknesses.
- Responding to customer calls and emails to answer questions about products and services.
- Proved successful working within tight deadlines and fast-paced atmosphere
Clinical Staff Assistant II
Ut Southwestern Medical Center
Dallas, TX
03.2020 - 06.2022
- Assisted providers with pre- and post-op appointments and procedures including managing 150-250 patients.
- Used Microsoft Word and other software tools to create documents and other communications.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Participated in strategic planning for company growth.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Keyed all data into EPIC Software.
Sales Assistant Team Member
Orangetheory Fitness
Las Colinas, TX
03.2019 - 02.2020
- Coached new sales staff on store policies and strategies for increasing revenue.
- Contributed to event marketing, sales and brand promotion.
- Met with 6 customers/day to discuss needs, tailor solutions, and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Generated advertising brochure for customer use.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Marketing - Digital Media Marketing Specialist
Dallas College
Irving, TX 01.2022 - Current
High School Diploma -
Grand Prairie High School
Grand Prairie, TX 08.2011 - 05.2015
Skills
Social Media Marketing
Timeline
Associate Clinical Admin Coordinator
Optum
06.2022 - Current
Marketing - Digital Media Marketing Specialist
Dallas College
01.2022 - Current
Clinical Staff Assistant II
Ut Southwestern Medical Center
03.2020 - 06.2022
Sales Assistant Team Member
Orangetheory Fitness
03.2019 - 02.2020
High School Diploma -
Grand Prairie High School
08.2011 - 05.2015
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