Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Varela

Las Vegas

Summary

Dynamic customer service professional with extensive industry experience, dedicated to leveraging exceptional skills to enhance client satisfaction and drive company success. Known for a personable approach and a proven ability to establish rapport with clients, fostering strong relationships that contribute to business growth. Recognized as a solid team player with a positive attitude, attention to detail, and a commitment to professionalism. Passionate about cultivating partnerships and delivering results that align with organizational goals.

Overview

9
9
years of professional experience

Work History

Customer Advocate

Rapid Cash
05.2021 - Current
  • Processed customer loan applications and documents for accuracy.
  • Offered advice on loan options and transaction processes.
  • Explained structured loan and repayment options to clientele.
  • Monitored overdue accounts and contacted customers to arrange for payments
  • Enhanced customer relationships with superior service across the entire process.
  • Provided managerial assistance to multiple stores during visits.

Seasonal Packer

Target
11.2021 - 12.2021

Substitute Teacher

Reach Out Acelero Learning
10.2019 - 04.2021
  • Recognized and addressed behavioral issues with students and administration
  • Maintained effective classroom management strategies and applied advanced teaching capabilities in all subject areas
  • Guide students through planned activities and tend to their physical needs

Hostess/Server

IHOP
02.2020 - 10.2020
  • Welcomed customers swiftly and ensured timely seating.
  • Handled order placements, prioritizing special requests when possible.
  • Managed phone inquiries and customer questions regarding restaurant and menu.

Cashier

Café Rio
04.2017 - 01.2020
  • Maintained high standards of customer satisfaction.
  • Maintained hygiene standards across all workspaces.
  • Managed inventory levels to ensure optimal stock availability.

Cashier

McDonalds
03.2016 - 03.2017
  • Maintained superior customer satisfaction standards.
  • Handled cash and credit card transactions efficiently.
  • Ensured cleanliness, sanitation, and full stock of work area.

Education

College -

College of southern nevada
05.2018

High School -

Durango High School
05.2017

Skills

  • Excellent written and verbal communication
  • Detail-oriented
  • Analytical and problem-solving skills
  • Experienced in maintaining all work areas in clean and orderly conditions
  • Ability to work independently
  • Team player
  • High motivation
  • Quick adapter
  • Data entry skills
  • Persuasive communication
  • Inbound call management
  • Complaint handling
  • Resolving conflicts
  • Service-oriented mindset

Timeline

Seasonal Packer

Target
11.2021 - 12.2021

Customer Advocate

Rapid Cash
05.2021 - Current

Hostess/Server

IHOP
02.2020 - 10.2020

Substitute Teacher

Reach Out Acelero Learning
10.2019 - 04.2021

Cashier

Café Rio
04.2017 - 01.2020

Cashier

McDonalds
03.2016 - 03.2017

College -

College of southern nevada

High School -

Durango High School

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