Gabrielle Wade
Tobyhanna,PA
Summary
Productive Pod Lead with excellent skills in customer service, screening operations support and administrative work. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
8
8
years of professional experience
Work History
Pod Lead/ Recruiting Manager
Randstad Sourceright Supporting Google
09.2022 - 06.2024
- Improved recruitment efficiency by streamlining processes and implementing innovative sourcing strategies.
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
- Enhanced company''s employer brand by creating compelling job advertisements and maintaining a positive online presence.
- Reduced time-to-fill for open positions by establishing relationships with passive candidates and nurturing talent communities.
- Optimized applicant tracking system to streamline recruitment workflow, resulting in improved productivity levels.
- Implemented data-driven recruiting methods, utilizing analytics to inform decision-making processes and optimize results.
- Facilitated training sessions for internal stakeholders on best practices in interviewing techniques and effective candidate evaluation methods.
- Developed and implemented recruiting strategies to attract and retain top talent for organization.
- Presented on WBR and MBR to showcase metrics across all functions
Sourcer
Randstad Sourceright Supporting Google
03.2022 - 09.2022
- Enhanced candidate outreach by utilizing diverse sourcing techniques and tools.
- Streamlined recruitment process for improved efficiency and faster timetohire.
- Identified high-quality candidates through targeted research and proactive networking.
- Reduced overall cost-per-hire with effective use of social media platforms and job boards.
- Developed strong relationships with hiring managers to better understand their staffing needs.
Office Manager
Merry Maids
10.2018 - 02.2022
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Coached new hires on company processes while managing employees to achieve maximum production.
Administrative Assistant
St. Joseph Church
06.2018 - 05.2019
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Customer Service Representative
Flanders Shoprite
01.2016 - 05.2018
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
- Provided information regarding charge accounts and loyalty programs.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Camp Counselor
Camp CDR
06.2016 - 08.2016
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Followed established emergency procedures to enable best possible resolution of incidents.
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Transported and escorted program participants to and from activities and on field trips.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Education
High School Diploma -
Mount Olive High School
Flanders, NJ06.2017
Skills
- Complex Problem Solving
- Staff Development and Training
- Recruitment and Hiring
- Regulatory Compliance
- Schedule Coordination
- Motivational Leadership
- Team Building
- Handling Customer Complaints
- Friendly and Relatable
- Administration and Operations
Have background with Special Education
I partcipated in a club called Best Buddies and worked my way up to become President of the club. I was able to achieve Best in State in 2016.
Additional Information
I have impeccable attendance and am a very hard worker. I am very adaptable and learn quickly. I am looking for a work place to grow.
Timeline
Pod Lead/ Recruiting Manager
Randstad Sourceright Supporting Google
09.2022 - 06.2024
Sourcer
Randstad Sourceright Supporting Google
03.2022 - 09.2022
Office Manager
Merry Maids
10.2018 - 02.2022
Administrative Assistant
St. Joseph Church
06.2018 - 05.2019
Camp Counselor
Camp CDR
06.2016 - 08.2016
Customer Service Representative
Flanders Shoprite
01.2016 - 05.2018
High School Diploma -
Mount Olive High School