Gabrielle Ward
Baton Rouge,LA
Overview
9
9
years of professional experience
Work History
Server
BRQ Restaurant
Baton Rouge, LA
06.2024 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed order accuracy, efficiently processing and serving food and beverages.
- Collaborated with kitchen staff to facilitate timely meal preparation and presentation.
- Assisted in training new servers on restaurant protocols and menu offerings.
Server
Chimes Restaurant
Baton Rouge, LA
05.2023 - 09.2025
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Utilized POS system for order entry, payment processing, and sales tracking.
- Addressed guest inquiries and concerns promptly to uphold restaurant reputation.
- Adapted quickly to high-pressure situations during peak service hours to ensure efficient operations.
Host
Another Broken Egg Cafe
Baton Rouge, LA
05.2022 - 08.2023
- Managed guest seating to optimize table turnover and enhance dining experience.
- Trained new hosts on operational procedures and customer service standards.
- Coordinated reservations and waitlists using electronic management systems.
- Communicated effectively with kitchen staff to ensure timely order delivery.
- Resolved guest inquiries and concerns, maintaining high satisfaction levels.
Team Member
Chic-Fil-A
Baton Rouge, LA
05.2017 - 04.2021
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinated team efforts to ensure efficient food preparation and order fulfillment.
- Trained new team members on operational procedures and company standards.
- Implemented quality control measures to maintain food safety and hygiene standards.
- Streamlined workflow processes, reducing wait times during peak hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Speech Pathology
Louisiana State University
Baton Rouge, LA04-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- High volume dining
- Team collaboration
- Sales techniques
- Sales expertise
Timeline
Server
BRQ Restaurant
06.2024 - Current
Server
Chimes Restaurant
05.2023 - 09.2025
Host
Another Broken Egg Cafe
05.2022 - 08.2023
Team Member
Chic-Fil-A
05.2017 - 04.2021
Speech Pathology
Louisiana State University