GABRIELLE WEIGAND
Magnolia
Summary
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
9
9
years of professional experience
Work History
Office Administrator
Falco Industries
Seaford, DE
06.2025 - Current
- Coordinated scheduling for team meetings and appointments, optimizing calendar usage.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Managed customer inquiries and service requests efficiently.
- Prepared detailed service estimates with accurate parts and labor costs.
- Coordinated schedules with contractors and vendors to optimize workflow efficiency.
- Developed and implemented office procedures that improved communication among teams.
- Oversaw document management system to enhance accessibility and compliance standards.
- Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
Teller
PNC Bank
Lewes, Delaware
12.2023 - 06.2025
- Examined checks for endorsements and verified other information, such as dates, bank names, identification of persons receiving payments, and legality of documents.
- Cross-sold bank products to existing customers while meeting sales goals set by management.
- Utilized banking software programs to process electronic fund transfers between accounts or initiate wire transfers.
- Received checks and cash for deposit, verified amounts, and checked the accuracy of deposit slips.
- Ensured that all customer data was kept confidential according to bank policy standards.
- Greeted customers with professionalism and friendly and courteous demeanor.
- Monitored bank vaults to ensure cash balances were correct.
- Completed financial transactions, including deposits, withdrawals, and loan payments.
- Answered telephones to assist customers with questions and inquiries.
- Provided assistance to customers who were having difficulty using automated banking machines.
- Managed multiple currency types including foreign currencies when exchanging money for customers.
- Balanced currency, coin, and checks in cash drawers at ends of shifts.
- Used computers and calculators to calculate daily transactions.
- Adhered to security and regulatory requirements surrounding financial transactions.
Banker / Teller Flex (BSSRT)
PNC Bank
Lewes, Delaware
05.2021 - 12.2023
- Maintained up-to-date knowledge of current banking trends, industry standards, and best practices.
- Received checks and cash for deposit, verified amounts, and checked the accuracy of deposit slips.
- Created connections and developed rapport with customers to provide personalized service.
- Initiated quality financial wellness conversations, adding value to customer relationships.
- Analyzed customer needs to determine appropriate banking services and products.
- Ensured compliance with relevant banking regulations and implemented internal controls.
- Issued and redeemed money orders, traveler's checks and savings bonds.
- Managed daily operations of branch teller line including cash balancing activities.
- Resolved problems and discrepancies concerning customers' accounts.
- Opened new checking and savings accounts, money market accounts and safe deposit boxes.
- Offered sound financial advice to clients and helped them to make informed decisions regarding their financial investments.
- Promoted bank products and services to consistently meet cross-selling goals.
- Answered telephones to assist customers with questions and inquiries.
- Computed financial fees, interest and service charges.
Assistant Store Manager
GameStop
Milford, Delaware
10.2017 - 05.2021
- Preformed all bookkeeping duties, including monthly reporting, payroll management, and bank deposits.
- Recruited, Interviewed, and hired individuals demonstrating passion, dedication, and added value to store teams.
- Managed inventory and related processes; including receiving, ordering, and cycle counting.
- Set schedules and delegated assignments based on team members' strengths to optimize coverage and service levels.
- Processed cash, debit, and credit transactions while ensuring proper change was returned.
- Expanded client base by developing excellent customer relations.
- Addressed customer issues to ensure a swift and successful resolution.
- Replenished merchandise and marketing, welcomed customers, responded to questions, and maintained the overall presentation of the store.
- Assisted in overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and results.
Sales Floor Associate
Lowes
Camden, Delaware
03.2017 - 06.2018
- Watched for and recognized security risks and thefts.
- Replenished products on shelves and in back stock to meet merchandising guidelines.
- Exhibited knowledge of store policies related to returns and exchanges, discounts and promotions.
- Cross-trained to assist with cash register operations, customer service and stock replenishment.
- Obtained credit card applications and goals for the credit program and team.
- Prepared merchandise for purchase and rental.
- Demonstrated adaptability by learning and implementing new processes quickly.
- Processed sales orders and cash transactions accurately.
- Inventoried stock and requisitioned new inventory.
- Exchanged merchandise for customers and accepted returns.
- Conducted visual inspection of merchandise to keep shelves neat and organized.
- Cleaned shelves, counters, and tables.
- Resolved customer inquiries and complaints in a professional manner.
- Greeted customers and ascertained what each customer wanted and needed.
- Collaborated effectively with coworkers to achieve common goals within deadlines.
Education
Associate in Arts (A.A.) - Liberal Arts
Southern Maine Community College
Portland, MEGED - undefined
Thornton Academy
Saco, Maine06-2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Positive
- Cheerful
- Patience and Empathy
- Goal-oriented focus
- Customer Relationship Building
- Approachable
- Time management
- Office administration
- Administrative support
- Database entry
- Office management
- File organization
- Customer engagement
- Verbal communication
- Document management
- Telephone reception
- Document scanning
- Leadership and supervision
- Customer relationship management (CRM)
- Scheduling
- File maintenance
- Schedule and calendar management
- Word processing
- Spreadsheet development
- Business administration
- Operations management
- Multitasking and organization
- Multitasking Abilities
Timeline
Office Administrator
Falco Industries
06.2025 - Current
Teller
PNC Bank
12.2023 - 06.2025
Banker / Teller Flex (BSSRT)
PNC Bank
05.2021 - 12.2023
Assistant Store Manager
GameStop
10.2017 - 05.2021
Sales Floor Associate
Lowes
03.2017 - 06.2018
GED - undefined
Thornton Academy
Associate in Arts (A.A.) - Liberal Arts
Southern Maine Community College