Gabrielle Williams
Birmingham
Summary
Customer service-oriented, self-motivated professional with experience in healthcare, retail, and administrative roles. Strong organizational, communication, and problem-solving skills. Proficient in data entry, Microsoft Office, and customer interaction across diverse environments. Dedicated to delivering exceptional service and supporting operational efficiency in clinical settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Worker
UAB Hospital Main
01.2023 - Current
- Serve patients and staff while maintaining high sanitation and service standards.
- Support front desk and kiosk areas as needed with guest interaction.
- Exhibit flexibility and strong customer service in a fast-paced healthcare environment.
Sunday School Teacher
Point of Grace Church
01.2015 - 01.2024
- Created lesson plans, managed classroom behavior, and communicated with families.
Sales Associate
Walmart
01.2020 - 01.2023
- Assisted hundreds of customers weekly with transactions, inquiries, and returns.
- Maintained organized workspaces and supported front-end team.
- Demonstrated problem-solving and adaptability in a high-traffic environment.
Call Representative
United Way 2-1-1
01.2022 - 01.2022
- Provided information and referral services for community resources via phone.
- Demonstrated compassion, discretion, and professionalism with confidential information.
- Entered call details into database systems with accuracy and speed.
Cashier
Five Below
01.2019 - 01.2020
- Processed payments and returns efficiently while providing positive customer experiences.
Team Member
McDonald's
01.2019 - 01.2019
- Supported kitchen and front-of-house operations in a fast-paced setting.
Kids and Jobs Exposure Program Member
McAlpine Recreation Center
01.2017 - 01.2018
- Gained early exposure to workplace skills and public service values.
Education
Bachelor of Science - Psychology, Education
University of Alabama At Birmingham
Birmingham, AL12.2024
High School Diploma -
Cornerstone Schools of Alabama
Birmingham, AL06.2020
Skills
- Patient & Customer Service
- Clerical & Administrative Support
- Microsoft Office & PC Applications
- Data Entry & Recordkeeping
- Conflict Resolution & Counseling Support
- Multitasking & Flexibility
- Communication & Listening
- Cash Handling & POS Systems
- Health Terminology (Basic Knowledge)
- Team collaboration
- Supply ordering
- Attention to detail
- Verbal and written communication
Certification
- Typing & Data Input
- Peer Mediation & Counseling
- Patience & Empathy
- Conflict Resolution
- Food Safety Awareness
- Mac & Windows OS
Hobbies and Interests
Reading, Church Ministry, Math & Science, School Counselor Shadowing, Former Member of Beta Club
Timeline
Food Service Worker
UAB Hospital Main
01.2023 - Current
Call Representative
United Way 2-1-1
01.2022 - 01.2022
Sales Associate
Walmart
01.2020 - 01.2023
Cashier
Five Below
01.2019 - 01.2020
Team Member
McDonald's
01.2019 - 01.2019
Kids and Jobs Exposure Program Member
McAlpine Recreation Center
01.2017 - 01.2018
Sunday School Teacher
Point of Grace Church
01.2015 - 01.2024
Bachelor of Science - Psychology, Education
University of Alabama At Birmingham
High School Diploma -
Cornerstone Schools of Alabama
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