Gabrielle Wilson
Claxton,GA
Summary
With a strong background as a cashier, I have developed excellent customer interaction skills and a keen ability to handle transactions efficiently. Now, I am eager to transition into a dedicated customer service role where I can further enhance customer experiences, resolve issues effectively, and contribute to a team-driven environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Dollar Tree
10.2023 - 03.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
Dairy Queen Grill & Chill
07.2023 - 11.2023
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Counted money in drawers at beginning and end of each shift.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
05-2024
- Awarded OSHA Award
- Georgia High School Tech
- 3.0 GPA
- Elected Captain of Color Guard
- FCCLA Member
Skills
- Customer service
- Cash handling
- Point of sale management
- Conflict resolution
- Team collaboration
- Time management
- Patience and composure
- Customer complaint resolution
- Customer focus
- Calm demeanor
- Positive and professional
- Problem-solving
- Customer assistance
- Reliable and responsible
- Honest and dependable
- Cleaning and sanitizing
- Active listening
- Creative thinking
- Customer relations
- Cash handling and management
- Order taking
Certification
- GA state Driver's License
Languages
English
Full Professional
Timeline
Customer Service Cashier - Dollar Tree
10.2023 - 03.2024
Customer Service Cashier - Dairy Queen Grill & Chill
07.2023 - 11.2023
Claxton High School - High School Diploma,
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