GABRIELLE YANUSEVICH

Detail-oriented, friendly and very knowledgeable cosmetology and customer service professional with demonstrated track record of success in serving customers and boosting salon revenue. Assesses individual client's features and desires to deliver exceptional and expert support. Familiar with current styles and adaptable to changing trends. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient.

• Great Clips, Yelm, WA, Hairstylist, 01/2024, 05/2024, Styled hair using cutting, trimming, and shaving techniques to meet client preferences., Provided beard trimming and grooming services for male clients., Delighted customers with personalized service, catering to each person's unique preferences and features., Demonstrated use of styling products to clients for at-home hair care routines.
• Coffee Caboose, Yelm, WA, Barista, 12/2022, 06/2024, Provided excellent customer service by greeting customers warmly and taking orders efficiently., Educated customers by answering questions on coffee blends and preparation methods., Prepared and served a variety of coffee drinks, including espresso and latte, following precise recipes., Cultivated a friendly atmosphere by engaging with regular customers personally.
• Elevate Hair and Skin, Olympia, WA, Hairstylist Associate, 01/2024, 05/2024, Styled hair using cutting, trimming, and shaving techniques to meet client preferences., Managed appointment scheduling to maximize efficiency and client satisfaction., Ordered, stored and maintained salon supplies to meet expected demand., Performed cut, color and styling services to meet diverse client needs and uphold salon reputation.
• Gravity Coffee Company, Yelm, WA, Assistant Manager, 07/2022, 12/2022, Fostered inclusive and progressive work culture to boost employee morale and overall satisfaction., Conducted regular performance evaluations to motivate and develop staff., Provided excellent customer service by greeting customers warmly and taking orders efficiently., Greeted and connected with customers to promote satisfaction and long-term loyalty.
• Bigfoot Java, Bonney Lake, WA, Barista, 01/2022, 07/2022, Provided excellent customer service by greeting customers warmly and taking orders efficiently., Prepared and served a variety of coffee drinks, including espresso and latte, following precise recipes., Cultivated a friendly atmosphere by engaging with regular customers personally.