Gabryelle Westphal
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender
Racks Sports Bar & Grill
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Bartender
Turtles
01.2023 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Server
Cowboy Jacks
03.2022 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Carbon's Pizza
06.2018 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Buckle
08.2019 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Eden Prairie Senior High School
Eden Prairie, MNSkills
- Reconciling Cash Drawers
- Custom Drink Preparation
- Health Code Compliance
- Food Preparation and Safety
- Safe Serving Knowledge
- Liquor, Beer and Wine Knowledge
- Attending Multiple Customers
- Hospitality and Accommodation
- New Hire Training
- Team Training
- Drink Consistency
- Craft Cocktail Preparation
- Extensive Spirits Knowledge
- Complex Problem-Solving
- Order Management
- Staff Management
Timeline
Bartender
Racks Sports Bar & Grill
01.2023 - Current
Bartender
Turtles
01.2023 - 08.2023
Server
Cowboy Jacks
03.2022 - 12.2023
Sales Associate
Buckle
08.2019 - 08.2021
Server
Carbon's Pizza
06.2018 - 08.2020
High School Diploma -
Eden Prairie Senior High School
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