Gadge Wigginton
Birmingham,AL
Summary
Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant General Manager
Mellow Mushroom
Decatur, AL
06.2022 - 08.2026
- Streamlined daily operations to enhance team efficiency and customer satisfaction.
- Led initiatives to improve service standards, resulting in enhanced customer feedback scores.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Facilitated team meetings to discuss targets and strategies, fostering collaborative work environment.
Catering Coordinator
Mellow Mushroom
Decatur, AL
09.2025 - 08.2026
- Coordinated catering orders, ensuring seamless execution and client satisfaction.
- Implemented streamlined communication strategies between clients and service teams.
- Handled all catering phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Increased repeat business through strong relationship-building with clients and vendors.
Server/To-Go Server
Logan's Roadhouse
Decatur, AL
09.2019 - 06.2022
- Delivered exceptional customer service in high-volume restaurant environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Handled cash transactions accurately and processed payments using point-of-sale system.
- Served food and beverages promptly with focused attention to customer needs.
CEO
Outlet Stage Company
Decatur, AL
08.2023 - 07.2026
- Directed company operations, optimizing resource allocation and operational efficiency.
- Oversaw financial management, ensuring fiscal responsibility and sustainable growth initiatives.
- Cultivated relationships with stakeholders to support community engagement and corporate social responsibility efforts.
- Fostered strong relationships with industry partners to expand business opportunities.
Education
Associate of Science - General Studies - Concentration in Business
Calhoun Community College
Tanner, AL05-2024
Skills
- Operations management
- Teamwork and collaboration
- Customer service
- Staff training/development
- Administrative management
- Customer retention
- Problem Solving
- Time Management
- Strategic Planning
Certification
ServSafe Certified
Timeline
Catering Coordinator
Mellow Mushroom
09.2025 - 08.2026
CEO
Outlet Stage Company
08.2023 - 07.2026
Assistant General Manager
Mellow Mushroom
06.2022 - 08.2026
Server/To-Go Server
Logan's Roadhouse
09.2019 - 06.2022
Associate of Science - General Studies - Concentration in Business
Calhoun Community College