Gael Hernandez
Edinburg,Texas
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
Work History
Manager
RGV Manifiestos
McAllen, Texas
11.2023 - Current
- Designed strategies for improving the quality of services provided by the organization.
- Developed marketing plans for new products or services offered by the company.
- Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
- Negotiated pricing agreements with vendors and suppliers based on organizational needs.
Cashier
La Palma Azul
Edinburg, Texas
04.2020 - 12.2022
- Resolved customer complaints in a professional manner while following company policies and procedures.
- Took orders from customers over the phone and in person.
- Organized menus according to seasonal changes or promotional events.
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
- Informed customers about daily specials or new menu items.
Education
High School Diploma -
Robert Vela High School
Edinburg06-2020
Bachelor of Science - Computer Engineering
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Vendor negotiation
- Strategic planning
- Project management
- Customer service
- Data analysis
- Budget management
- Effective communication
- Time management
- Business administration
- Marketing
- Business planning
- Decision-making
- Staff management
Languages
English
Professional
Spanish
Full Professional
Timeline
Manager
RGV Manifiestos
11.2023 - Current
Cashier
La Palma Azul
04.2020 - 12.2022
High School Diploma -
Robert Vela High School
Bachelor of Science - Computer Engineering
The University of Texas Rio Grande Valley
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