Gael Tamayo
Palmhurst,TX
Summary
Hardworking Construction Assistant with talents in multitasking, coordination, and communication . Experienced in Construction and known for safely and effectively completing tasks on overwhelming projects. Respectful, punctual employee multitasks with ease. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
TruFit Athletic Clubs
2024.03 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Construction Assistant
Roberto Diaz
2022.01 - 2023.06
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Identified and fixed issues during phases of production.
Education
South Texas Christian Academy
Idea North Mission
Skills
- Multitasking Abilities
- Effective Working Relationships
- Industry Best Practices
- Scaffolding Erection
- Customer service
- Preform under stress
Languages
Spanish
Professional Working
Timeline
Customer Service Representative
TruFit Athletic Clubs
2024.03 - Current
Construction Assistant
Roberto Diaz
2022.01 - 2023.06
South Texas Christian Academy
Idea North Mission
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