ALYSSA NTAMBWE
Saratoga Springs
Summary
Highly skilled Office Manager and Bookkeeper with over 2 years of experience in streamlining office operations and managing financial records. Proficient in QuickBooks, with a keen eye for detail in handling accounts payable/receivable, payroll, and financial reporting. Exceptional organizational and interpersonal skills, dedicated to maintaining a productive office environment and supporting business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Kodiak Fence
Springville
04.2025 - 08.2025
- Spearheaded implementation of customer management software to enhance production efficiency.
- Oversaw management of customer accounts to ensure satisfaction and retention.
- Secured materials to ensure timely delivery aligned with project schedules.
- Oversaw management of contract documents to ensure legal protection for the company.
Office Manager/Jr. Project Engineer
Icon Builders
Payson, UT
06.2023 - 07.2025
- Manage all ledgers, bookkeeping, and insurance responsibilities
- Handle all billing and invoicing for all projects, I also handle all vendor payments for office and projects
- Manage all contract documents, and ensure subcontractors deliver the best work possible for all customers.
- Oversee construction budgets, estimates, and change orders. Ensuring all line items are within range and negotiating subcontractor prices.
Executive Assistant
Erosion Control Services
Lehi, UT
03.2023 - 06.2023
- Assisted the CEO and all executives ensuring they received adequate support to succeed in their roles
- Managed all projects for a subsidiary of ECS, interacting with customers, vendors, and general contractors.
- Contributed to the estimation process for a subsidiary of ECS.
Billing Agent
Alpine Pediatrics
Pleasant Grove, UT
10.2022 - 03.2023
- Handled customer payments, and collecting late payments
- Ensured all financial books were handled correctly, and balanced.
- Adhered to company policies and procedures relating to billing processes.
Office Manager/Bookkeeper
Challis Redi-Mix
Challis, ID
05.2022 - 10.2022
- Managed all customer and vendor payments, and keep all office information up to date
- Handled payroll, and scheduling for all jobs
- Managed and maintained client relations to deliver exceptional service.
Parts Deliverer
Wind River Excavation
Woods Cross, UT
03.2020 - 10.2020
- Loaded and unloaded delivery vehicles with packages.
- Ensured all items were securely packed and protected during transport.
- Followed company safety protocols at all times while on the job.
Team Member
Tractor Supply Company
Saratoga Springs, UT
08.2017 - 05.2019
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Business Management Certificate - Business Management
BYU Pathways
Provo, UT02-2025
Skills
- Customer Service
- Organizational Skills
- Office Administration/Management
- Contracts
- Billing
- Budget Management
- Bookkeeping
- Payroll Processing
- Document Management
- Construction Software
Certification
- Project Manager: Financial Management - Procore 6/28/23
- Quickbooks online certification - Quickbooks 8/23
- Excel Certification - Coursera 1/24
- Construction Project Phases - Procore 4/9/24
- Construction Project Roles - Procore 4/9/24
- Construction Safety Certification - Procore 4/9/24
- Construction Data - Procore 4/16/24
Timeline
Office Manager
Kodiak Fence
04.2025 - 08.2025
Office Manager/Jr. Project Engineer
Icon Builders
06.2023 - 07.2025
Executive Assistant
Erosion Control Services
03.2023 - 06.2023
Billing Agent
Alpine Pediatrics
10.2022 - 03.2023
Office Manager/Bookkeeper
Challis Redi-Mix
05.2022 - 10.2022
Parts Deliverer
Wind River Excavation
03.2020 - 10.2020
Team Member
Tractor Supply Company
08.2017 - 05.2019
Business Management Certificate - Business Management
BYU Pathways