Gaew McGarry
Brunswick
Summary
Proven leader and hospitality expert, adept in guest engagement and staff training, honed at Kingfisher Seafood & Steakhouse. Excelled in creating memorable dining experiences, managing social media platforms, and fostering strong relationships. Demonstrated exceptional customer service and cash handling, ensuring seamless operations and enhanced guest satisfaction.
Overview
12
12
years of professional experience
Work History
Server
Coastal Kitchen
03.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Tortuga Jacks
03.2021 - 08.2022
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server/Bartender
Montage Palmetto Bluff
04.2016 - 02.2020
- Delivered excellent, friendly and appropriately paced service.
- Executed "Steps of Service" for guests' dining experience with perfection according to Forbes Standards.
- Regularly trained on Forbes' Resorts & Hotel standards to maintain 5 star rating.
- Skillfully anticipated and addressed guest's needs.
- Assisted in setup and break down duties for the restaurant.
Assistant Manager/ Public Relations
Kingfisher Seafood & Steakhouse
05.2012 - 02.2016
- Assisted in developing and maintaining a staff that provided professional and hospitable service.
- Monitoring and ensuring that staff was consistently adhering to business initiatives and policies.
- Communicated well to maintain a personable yet professional relationship with customers and employees.
- Performed nightly checkouts of servers and bartenders to ensure all cash and credit card transactions were accounted for.
- Maintained relationships with over 50 hotels/resorts and local magazines on updates for upcoming events.
- Physically distributed information occasionally to maintain a face to face relationship.
- Managed social media platforms to provide all updates for easy access.
Education
GED -
Bluffton High School
Bluffton, SC05-2012
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Salesmanship
- Proactive
- Detail-oriented
- Staff training
- Hospitality service expertise
- Social media
- Strong leader
Timeline
Server
Coastal Kitchen
03.2023 - 09.2024
Server
Tortuga Jacks
03.2021 - 08.2022
Server/Bartender
Montage Palmetto Bluff
04.2016 - 02.2020
Assistant Manager/ Public Relations
Kingfisher Seafood & Steakhouse
05.2012 - 02.2016
GED -
Bluffton High School
Similar Profiles
Frankie NealFrankie Neal
Assistant Manager at Ty's ROADSIDE Coastal KitchenAssistant Manager at Ty's ROADSIDE Coastal Kitchen
Christopher MesaChristopher Mesa
General Manager/Bar Director at Pez Coastal KitchenGeneral Manager/Bar Director at Pez Coastal Kitchen
Lawrence SmithLawrence Smith
Server/Bartender at Surf Shack Coastal KitchenServer/Bartender at Surf Shack Coastal Kitchen