Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Gagan Koirala
Reynoldsburg,OH
Summary
Overview
13
years of professional experience
Work History
Serenity Healthcare
Home Health Aide
11.2021 - Current
Job overview
- Administered prescribed medications under the direction of a physician
- Completed entries in log books, journals, and care plans to accurately document and report patient progress
- Provided transportation and appointments management
- Assisted disabled clients to support their independence and well-being
Kohl's
Trainer
06.2021 - Current
Job overview
- Mentor all new employees and create an employee orientation program
- Training and onboarding new hires and ensuring understanding of all warehouse operations and safety regulations.
- Prepared and presented supplementary learning material to support structured lessons
- Analyzed team performance and identified opportunities for additional training
HOME HEALTH CARE LLC
Community Liaison and homehealth aide
03.2016 - 11.2021
Job overview
- Worked as community liaison, helped with language interpretation, and focused on people’s health and safety.
- Communicated with community members to assess concerns or current issues and identify corrective measures
- Targeted specific community groups with wellness and disease management information
InteliSolGroveport, OH
Test Technician
08.2019 - 12.2019
Job overview
- Provided recommendations for improvements in assembly or testing procedures.
- Attended training to gain knowledge of program needs for test failure diagnosis and repair.
- Collaborated with the production department to resolve technical problems.
- Communicated product failures and testing problems with the engineering department.
DB Schenker Logistics
computer components, Repair Technician / screener
12.2014 - 03.2016
Job overview
- I used specific tools to diagnose issues, make recommendations for repair or replacement to customers and test any new parts that were installed
- Provide support to customers via telephone, email and remote control for the range of services and products that Solutions provide
- Report and track faults through our wholesale suppliers
- Provide weekly reports to key customers
- Good time management and priority handling
- Tests, troubleshoots, and diagnoses
- Mobile device repair (iPhone's, iPad's, etc.)
Aerotek Staffing
Screener
03.2014 - 12.2014
Job overview
- Tests, troubleshoots, and diagnoses
- Mobile device repair (iPhones, iPods, etc.)
- Completed projects and work assignments despite tight deadlines.
Walmart, Labor
Cashier/Customer Service
03.2013 - 03.2014
Job overview
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register
- Enters price changes by referring to price sheets and special sale bulletins
- Discounts purchases by redeeming coupons
- Collects payments by accepting cash, check, or charge payments from customers; making change for cash customers
- Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system
- Balances cash drawer by counting cash at beginning and end of work shift
- Provides pricing information by answering questions
- Maintains checkout operations by following policies and procedures; reporting needed changes
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
- General
First team staffing
11.2012 - 07.2013
Job overview
- Maintains inventory controls by collecting stock location orders and printing requests
- Maintains safe and clean work environment by keeping shelves, pallet areas, and workstations neat.
- Followed written instructions, Maintained quality and quantity with a strong sense of accountability and high standards, and completed relevant documentation.
Education
Denver UnivercityDenver, CO
FRONTLINE MANAGER AND LEADERSHIP PROGRAME from FRONTLINE MANAGER
12.2022
University Overview
PATTERSON HIGH SCHOOL
High school diploma
2011
University Overview
New Horizon AcademyNepal
High school diploma
2008
University Overview
Skills
- MS –Office, Word, Excel, Powerpoint, Internet, and Email Excellent communication skills on
- Three languages such as English, Nepali, and Hindi, Organizational skills Experience of working
- Effective in the team Strong organizational and interpersonal skills Able to perform multiple tasks
- Simultaneously Eager to perform housekeeping tasks for the work area (3 years)
- Problem-solving (3 years)
- Warehouse experience
- Mobile Devices
- Interpretation
- Home Care
- Translation
- English
- Microsoft Windows
- Punjabi
- Customer Satisfaction
- Assisted Living
- Clinical Quality Program Standards
Additional Information
Additional Information
- Awards , Employee of the month at DB SCHENKER January 2015, Certifications and Licenses , Drivers License Home Health Aide CPR Certification
Timeline
Home Health Aide
Serenity Healthcare
11.2021 - Current
Trainer
Kohl's
06.2021 - Current
Test Technician
InteliSol
08.2019 - 12.2019
Community Liaison and homehealth aide
HOME HEALTH CARE LLC
03.2016 - 11.2021
computer components, Repair Technician / screener
DB Schenker Logistics
12.2014 - 03.2016
Screener
Aerotek Staffing
03.2014 - 12.2014
Cashier/Customer Service
Walmart, Labor
03.2013 - 03.2014
First team staffing
11.2012 - 07.2013
Denver Univercity
FRONTLINE MANAGER AND LEADERSHIP PROGRAME from FRONTLINE MANAGER
PATTERSON HIGH SCHOOL
High school diploma
New Horizon Academy
High school diploma