Gage Drier
Troy,MI
Summary
Proven track record in claims investigation and assertiveness, honed at Auto-Owners Insurance Company. Excelled in reducing fraudulent activity and streamlining loan processes at UWM, showcasing strong policy interpretation and risk assessment skills. Achieved significant improvements in operational efficiency and dispute resolution, demonstrating a keen ability to lead and innovate in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Auto Claims Representative
Auto-Owners Insurance Company
Troy, MI
03.2022 - 01.2025
- Negotiated settlements between parties involved in auto insurance disputes.
- Developed strategies to reduce fraudulent activity associated with auto insurance claims.
- Assisted new policyholders with processing claims.
- Monitored progress of open claims and updated databases accordingly.
- Determined cause and extent of damages by investigating claims with underwriters and insurance agents in field.
Mortgage Specialist
UWM
Pontiac, MI
07.2020 - 11.2021
- Performed periodic follow-ups with customers after closing of their mortgages.
- Ensured compliance with federal and state lending regulations.
- Collaborated with company teams to expedite loan approval processes.
- Improved loan processing times by streamlining application procedures.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Assistant Manager
Americas Auto Auctions
Parma, MI
07.2019 - 12.2019
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Liberal Arts - Communications
Albion
Albion, MI05-2019
Skills
- Claims investigation
- Assertiveness
- Policy interpretation
- Insurance regulations knowledge
- Damage assessment
- Risk assessment
Timeline
Auto Claims Representative
Auto-Owners Insurance Company
03.2022 - 01.2025
Mortgage Specialist
UWM
07.2020 - 11.2021
Assistant Manager
Americas Auto Auctions
07.2019 - 12.2019
Bachelor of Liberal Arts - Communications
Albion
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