Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Gage Kampf

Gage Kampf

Shift Leader
Plainfield,IL

Summary

Reliable Shift Leader with 5 years in Customer Service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

6
6
years of professional experience

Work History

Shift Leader

Walgreens
Naperville, IL
06.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals.

Salon Manager

L.a. Tan
Lisle, IL
06.2018 - 07.2021
  • Oversaw salon employee performance, facility cleanliness and sales.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Maintained general appointment calendar and set shift schedules.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Managed cash flow, business transactions, banking and accounting processes.
  • Consistently received positive feedback from guests on performance reviews.
  • Recorded weekly supply and inventory needs and made regular orders.

Cashier

Little Caesars
Naperville, IL
04.2017 - 12.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized Sauce cups, and filled beverage coolers

Education

Associate of Applied Science - Business Management

College of DuPage
Glen Ellyn, IL
12.2022

High School Diploma -

Plainfield North High School
Plainfield, IL
05.2018

Skills

  • Interpersonal Relations
  • Scheduling and Coordinating
  • Security Procedures Adherence
  • Assigning Work
  • Shift Paperwork Completion
  • Staff Supervision
  • Employee Coaching and Motivation
  • Sales Reporting
  • Training Assistance
  • Large Bill Drops
  • Handling Customer Complaints
  • Regulation Enforcement

Timeline

Shift Leader

Walgreens
06.2021 - Current

Salon Manager

L.a. Tan
06.2018 - 07.2021

Cashier

Little Caesars
04.2017 - 12.2018

Associate of Applied Science - Business Management

College of DuPage

High School Diploma -

Plainfield North High School

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