Summary
Overview
Work History
Education
Skills
Real Estate Media
Timeline
Generic

Gage Pierce

Butler,OH

Summary

I am a reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Eagerness to go above and beyond with educating cliental about a valuable product.

Overview

6
6
years of professional experience

Work History

CLAIMS SPECIALIST

IGS ENERGY
09.2021 - 05.2023
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Maintained detailed service and customer records.
  • Analyzed claims to determine extent of company's liability, and made approval or denial decisions in accordance with policy provisions.

HOME ENERGY CONSULTANT

IGS ENERGY
01.2020 - 07.2020
  • Door to Door knocking with new and existing customers to cross sell energy and warranty products
  • Analyzed energy bills including supply rates, historical usage data, and charges
  • Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Offered customers best-fit, beneficial solutions from available rates and current warranty product
  • Developed and maintained strong customer relationships within network of territory.

RENTAL TECHNICIAN

SNOWTRAILS
12.2016 - 03.2020
  • Prepared rental forms, obtaining customer signature, and other information
  • Organized merchandise for display and for purchase and rental
  • Greeted customers and discussed type, quality, and quantity of merchandise sought for rental
  • Managed a fast pase environment to work with customers getting there ski/snowboard equipment ready and tested.

Education

High School Diploma -

Clear Fork High School
Bellville, OH
05.2020

Skills

  • Complex Problem-Solving
  • Account Management Software
  • Social Perceptiveness
  • Customer Retention Abilities
  • Customer Service
  • Sales
  • Time Management

Real Estate Media

Photography/Videography

Timeline

CLAIMS SPECIALIST

IGS ENERGY
09.2021 - 05.2023

HOME ENERGY CONSULTANT

IGS ENERGY
01.2020 - 07.2020

RENTAL TECHNICIAN

SNOWTRAILS
12.2016 - 03.2020

High School Diploma -

Clear Fork High School
Gage Pierce