Gage Winstead
Asheville,NC
Summary
Energetic and adaptable with strong ability to manage operations and streamline processes. Skilled in workflow optimization and familiar with key principles of sustainability, responsible recreation, and employee development. Committed to driving operational efficiency and fostering a collaborative team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager and Program Developer
Fiddlehead Farm and Forest
03.2025 - Current
- Implemented standards of excellence for trail building and the day to day operations of the Fiddlehead Bike Park.
- Collaborated with cross-functional teams to ensure alignment on operational goals.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Implemented sustainability initiatives, reducing environmental impact.
Head Bartender
Black Mountain Brewing
06.2024 - 03.2025
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Provided exceptional customer service, resolving issues promptly to maintain a welcoming environment.
Adventure Center Manager
James Madison University Recreation
12.2021 - 05.2024
- Oversaw daily Adventure Center operations, ensuring adherence to policies and procedures.
- Conducted regular performance evaluations, providing feedback to improve employee development.
- Coordinated events and clinics at the Adventure Center, generating increased foot traffic and revenue.
- Designed and led DEI training for staff, and implemented participant feedback resources.
Education
Bachelor of Science - Sport And Recreation Management
James Madison University
Harrisonburg, VA05-2024
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Interpersonal communication
- Health and safety compliance
- Diligent work ethic
- Risk management
Certification
- NOLS certified Wilderness First Responder
- GSMBC certified mountain bike coach
Timeline
Operations Manager and Program Developer
Fiddlehead Farm and Forest
03.2025 - Current
Head Bartender
Black Mountain Brewing
06.2024 - 03.2025
Adventure Center Manager
James Madison University Recreation
12.2021 - 05.2024
Bachelor of Science - Sport And Recreation Management
James Madison University