Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Loan Support
Luana Savings Bank
Clive, IA
11.2025 - Current
Work with loan officers to collect various items needed for loan approval and clearance.
Answer incoming phone calls and assist customers with various questions/tasks related to their loans.
Work with team members to assist in getting additional documentation needed throughout the loan process and with internal items needed.
Mortgage Loan Processor
Community Choice Credit Union
Johnston, IA
10.2024 - 10.2025
Reviewed loan applications for accuracy and completeness, ensuring compliance with regulatory guidelines.
Coordinated with underwriters, customers, and loan officers to facilitate timely approval of mortgage loans.
Assisted in gathering necessary documentation from clients, streamlining the application process.
Universal Cashier
Polk County Treasurer's Office
Des Moines, IA
05.2024 - 09.2024
Computed and collected fees for issuing license plates, titles, new and duplicate registrations, and fees for various other purposes
Assisted the general public, in-person and over the telephone; answers questions, completes and processes all required vehicle and property tax transaction forms; accepts, reviews, and verifies accuracy and completeness of submitted documents
Processed and filed all forms, papers, and documents needed to transfer or issue regular, duplicate, in-transit and salvage vehicle titles
Mortgage Loan Processor
Fortress Bank
West Des Moines, IA
08.2021 - 03.2024
Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication
Collaborated with loan officers to provide timely, accurate service for client throughout the mortgage process
Managed multiple computer screens and applications to efficiently process loans