Gail Easton
St. George,UT
Summary
Ambitious Enrollment Specialist with exemplary listening and communication skills. Adept at planning, organizing and facilitating enrollment process. Dedicated to keeping customers happy and maximizing employee participation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Enrollment Specialist
Selecthealth
Salt Lake City, United States
11.2013 - 05.2019
- Communicated effectively via telephone, with prospective customers.
- Understood and thoroughly explained services provided to customers and potential customers.
- Updated, entered and reviewed customer data.
- 'Managed over 50 customer calls per day.'
Sales Representative
Paychex Inc
San Bernardino, CA
11.2001 - 05.2008
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Utilized direct marketing strategies such as mailings and phone contacts to approach potential clients.
- Achieved "Diamond" recognition/award all 7 years.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Created professional sales presentations to effectively demonstrate product features and competitive advantages
Office Manager
Critical Inc.
Yorba Linda, CA
09.1994 - 08.2001
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Organized and arranged all company, meetings, doctors symposiums, and training classes. This included flights, meals, entertainment, scheduling.
- On call 24/7, managed delivery drivers to get implants and instruments to surgery.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Education
Polytechnic High School
Sun Valley, CASkills
- Customer Service
- Analyzing Human Resource needs
- Policy Feature Explanations
- Administrative Support
- Client Prospecting
- Strong Partner Relationship skills
Certification
Nationally Certified Phlebotomy Technician – CPT, Certificate Number 103632
Phlebotomy Technician – State of Utah, Certificate Number 2014-265
Licensed Real Estate Agent, Southern. CA
Caldwell Banker, Real Estate, Temecula, CA
Timeline
Enrollment Specialist
Selecthealth
11.2013 - 05.2019
Sales Representative
Paychex Inc
11.2001 - 05.2008
Office Manager
Critical Inc.
09.1994 - 08.2001
Polytechnic High School
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