Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Gail Nice

Gail Nice

Boyertown,PA

Summary

I have worked for Transamerica since 1983. I started in sales, became a licensed insurance agent in 1984. I moved to the customer service call center where I worked for over 20 years before moving into the New Business Department where I currently work for over 18 years. Am very knowledgeable of Transamerica processes and operations. Am a dedicated customer service professional with extensive experience a solid team player with outgoing, positive demeanor motivated to maintain customer satisfaction and contribute to company success.

Work History

New Business Lead Customer Service Rep

Tada Consultancy Services
04.2018

Handle incoming phone calls primarily from insurance agents

New Business Lead Customer Service Rep

Transamerica Life Insurance Company
01.1983

Education

High School Diploma -

Owen J Roberts High School
Pottstown, PA

Skills

Proven skills in establishing good rapport with customers

Strong problem solving skills

Ability to effectively communicate and process customer information

Good listener

Attention to detail

Timeline

New Business Lead Customer Service Rep

Tada Consultancy Services
04.2018

New Business Lead Customer Service Rep

Transamerica Life Insurance Company
01.1983

High School Diploma -

Owen J Roberts High School
Gail Nice