Gail Ramkissoon
Valley Stream
Summary
Customer service representative with four years of experience in fostering strong communication and relationships with clients, and team members. Demonstrates adaptability, leveraging skills in event planning and social media management to enhance customer engagement. Eager to bring leadership and analytic skills to a team, ensuring exceptional service and support.
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
Metro Physical And Aquatic Therapy
07.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and handled all scheduling
- Facilitated effective communication between patients, and internal staff by serving as a point of contact.
- Ran end-of-day reports and hatches
- Assisted in training new staff members on front desk procedures and company policies.
Sales Associate
Dees Nursery and Florist
Oceanside
10.2021 - Current
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Assisted with event planning and execution, resulting in successful and well-attended events
- Created new design concepts to different social media platforms
Intern
Town of Hempstead Conservation and Waterways
Atlantic Beach
06.2021 - 08.2021
- Monitored environmental conditions to ensure optimal growing conditions at the Conservation and Waterways greenhouse
- Created and maintained partnerships in the community through social media and community events
- Managed the company's social media accounts, resulting in an increase of followers and community engagement
Education
Master of Arts - Sustainability Studies
Hofstra University
Hempstead, NY05-2021
Bachelor of Arts - Environmental Studies
Queens College
Flushing, NY05-2020
Skills
- Effective communication
- Time management
- Problem solving
- Conflict management
- Community engagement
- Team collaboration
Timeline
Front Desk Coordinator
Metro Physical And Aquatic Therapy
07.2024 - Current
Sales Associate
Dees Nursery and Florist
10.2021 - Current
Intern
Town of Hempstead Conservation and Waterways
06.2021 - 08.2021
Master of Arts - Sustainability Studies
Hofstra University
Bachelor of Arts - Environmental Studies
Queens College
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