Gail Wood
Glen Allen,VA
Summary
Dynamic professional with a strong background in customer service and data management, honed at Franco’s Fine Clothier. Bilingual in Spanish and French, I excel in fostering relationships and enhancing client experiences. Proven ability to organize and streamline operations. As an educator, lead educational initiatives as a Department Chair, assisted staff and students to reach goals.
Overview
2026
2026
years of professional experience
Work History
Office Assistant / Cashier / Receptionist
Franco’s Fine Clothier
2018 - Current
- Performed daily office operations, assisting bookkeeper by auditing sales tickets from both stores and correcting stock and sales data. Managed database information for new and existing customers.
- Provided exceptional customer service through effective communication and relationship building.
- Updated fabric samples for multiple vendors by adding new swatches and removing those no longer available.
- Coordinated lunches and breaks for sales associates to ensure floor covered. Contact person for those leaving building for meetings and appointments.
High School French/Spanish Teacher
Hermitage High School/ Henrico County Public Schools
08.1983 - 06.2018
- Developed engaging lesson plans to enhance student understanding of world languages and culture.
- Implemented innovative teaching methods to improve student participation and retention rates.
- Assessed student progress through various evaluation tools and provided constructive feedback.
- Collaborated with colleagues to create interdisciplinary projects that fostered language skills across subjects.
- Served as Department Chair for World Language Department for over 10 years. Served as Staff Development Coordinator for Hermitage HS planning workdays, assisting new teachers and maintaining recertification points for staff of over 100 teachers.
- Coached Cheerleaders and Academic Team, sponsored numerous clubs and activities including Pep Rallies, end-of -year activities and SOL motivational activities.
Education
High School Diploma -
J.R.Tucker High School
2910 N. Parham Road Henrico, VA 23229French And Spanish Language And Literature
Virginia Commonwealth University
Richmond, Virginia, VA05.1983
Skills
Customer service
Accomplishments
HCPS Teacher of the Year 2011-12
Wall of Fame -Hermitage High School
President Glen Allen Recreation Center 2010-2017
President Glen Allen Ruritan Club 2018- present.
Timeline
High School French/Spanish Teacher
Hermitage High School/ Henrico County Public Schools
08.1983 - 06.2018
Office Assistant / Cashier / Receptionist
Franco’s Fine Clothier
2018 - Current
High School Diploma -
J.R.Tucker High School
French And Spanish Language And Literature
Virginia Commonwealth University