Gainayle Harper

• Assisted disabled clients to support independence and well-being.
• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Maintained clean, safe, and well-organized patient environment.
• Developed and implemented individualized care plans to meet individual needs of each client.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

• Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
• Offered exceptional service and support to walk-in and scheduled customers.
• Prepared clients for hair cuts and styles with soothing shampoo work.
• Assisted hair stylists with colorwork by applying base colors and toners.
• Answered telephone calls to provide information and schedule new appointments.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Helped prepare clients for hair service.
• Educated clients on how to maintain healthy hair.
• Prepared and mixed color formulas for clients' hair.
• Developed loyal following of clients by providing high-quality services.

• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Addressed customer needs and made product recommendations to increase sales.
• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Processed refunds and exchanges in accordance with company policy.
• Handled cash with high accuracy and took care to check bills for fraud.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.

-Runs system data reports

-Collects information regarding patient conditions using checklists and templates

-Runs System Data reports

-Scheduling new and existing patient appointments

-managing patient account balances / payments