Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Galilea Davila Silva

La Mesa,CA

Summary

Dynamic and dedicated professional with extensive experience in customer service at Vine Ripe Market. Known for exceptional work ethic and integrity, I consistently enhance customer satisfaction through effective communication and problem-solving. Proficient in cash handling and adept at fostering a welcoming atmosphere, I thrive in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Cashier

Vine Ripe Market
12.2023 - 12.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

North Park Produce
06.2017 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Receptionist

H&r Block
11.2016 - 04.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Barista

Main Street Bakery
03.2015 - 08.2016
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Barista

Spring Cafe
06.2013 - 02.2015
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

General Studies

Garfield High
San Diego, CA
06-2012

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Vine Ripe Market
12.2023 - 12.2024

Cashier

North Park Produce
06.2017 - 04.2019

Receptionist

H&r Block
11.2016 - 04.2017

Barista

Main Street Bakery
03.2015 - 08.2016

Barista

Spring Cafe
06.2013 - 02.2015

General Studies

Garfield High

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