Galym U. Gabbas
Stow
Summary
Dynamic professional with a proven track record at Piedmont Airline Inc., excelling in customer service and operational efficiency. Proficient in AutoCAD and Microsoft Office, I leverage strong communication skills to enhance client relationships and drive results. Recognized for outstanding performance, I consistently optimize processes and ensure safety standards.
Overview
2026
2026
years of professional experience
Work History
Airline Customer Service Agent
Piedmont Airline Inc
Canton
11.2017 - Current
- Facilitated efficient passenger boarding and disembarking processes for flights.
- Monitored computerized systems to enhance passenger flow during boarding.
- Assisted customers with special needs by arranging wheelchairs and support for unaccompanied minors.
- Adjusted customer flight itineraries and seat assignments as necessary.
- Operated Jetway to ensure safe aircraft access for passengers.
- Loaded and unloaded baggage and cargo, maintaining timely operations.
- Guided and parked aircraft to optimize turnaround times.
- Performed cabin maintenance tasks to uphold safety and cleanliness standards.
Driver/Contractor-Owner
FedEx Ground
Richfield
09.2006 - 11.2017
- Delivered FedEx packages to designated territory. Maintained truck to DOT requirements. Upheld FedEx requirements for delivery, bookkeeping and reporting. Received four years Outstanding Driving Achievement Award.
Sales Engineer
Process Dynamics Inc/ Tri-State Heat Transfer
Stow
11.2012 - 06.2013
- Combined technical knowledge with sales skills to provide advice and support on a range of products. Developed long-term relationships with clients through managing and interpreting their requirements; calculated client quotations and administered client accounts.
Part-time Contractor
Marik Spring Inc.
Tallmadge
10.2011 - 11.2012
- Performed Quality control tests, gained experience with AutoCAD program by assisting with plant layout, product and in needed areas of production. Also, machined coils and springs.
Linde Gas North America LLC
Twinsburg
Education
Bachelor of Science - Aeronautical Systems Engineering Technology
Kent State University
Kent, OH05.2010
Agricultural Operations and Implementations
Torgai Sovhos Agriculture College
Arkalyk, KazakhstanSkills
- AutoCAD and SolidWorks
- Microsoft Office proficiency
- Visual Basic programming
- English and Russian fluency
- Conversational Kazakh
Awards
Second place in 2009-2010 FAA Design team’s Competition for Universities, in the Airport Operations and Maintenance Challenge category. Kent State University’s proposal on “An Integrated System to Prevent Wildlife Strikes at Large Airports.”
Timeline
Airline Customer Service Agent
Piedmont Airline Inc
11.2017 - Current
Sales Engineer
Process Dynamics Inc/ Tri-State Heat Transfer
11.2012 - 06.2013
Part-time Contractor
Marik Spring Inc.
10.2011 - 11.2012
Driver/Contractor-Owner
FedEx Ground
09.2006 - 11.2017
Linde Gas North America LLC
Bachelor of Science - Aeronautical Systems Engineering Technology
Kent State University
Agricultural Operations and Implementations
Torgai Sovhos Agriculture College
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