Ganchimeg Delger
Oakland,CA
Summary
Proven Sales Associate with a track record of enhancing customer engagement and upselling at Naiman Sharga grocery store. Excelled in promotional support and customer service, significantly contributing to sales strategy adjustments based on trend analysis. Skilled in both stocking and creative display setup, ensuring product visibility and accessibility.
Overview
8
8
years of professional experience
Work History
Cashier
City Channel
Ulaanbaatar, Mongolia
02.2010 - 08.2014
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer payments quickly and returned exact change and receipts.
- Conducted price checks for special orders or discounts as requested by customers.
- Helped with purchases and signed customers up for rewards program.
- Worked closely with front-end staff to assist customers.
- Greeted customers promptly and responded to questions.
Sales Associate
Naiman Sharga grocery store
Ulaanbaatar, Mongolia
03.2006 - 02.2010
- Provided accurate information about products, prices and services.
- Answered store and merchandise questions and led customers to wanted items.
- Answered customer inquiries regarding product features, pricing, and availability.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
Education
Associate of Arts - Graphic Design
Laney College
Oakland, CA05-2023
Skills
- Upselling
- Promotional support
- Customer service
- Customer engagement
- Stocking and receiving
- Display setup
Languages
Mongolian
Native/ Bilingual
Timeline
Cashier
City Channel
02.2010 - 08.2014
Sales Associate
Naiman Sharga grocery store
03.2006 - 02.2010
Associate of Arts - Graphic Design
Laney College
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