GANESSA MEJIAS
Chicago,Illinois
Summary
Dynamic professional with extensive experience in care coordination at Community Counseling Centers of Chicago, excelling in family and youth engagement. Proven leadership in managing teams and enhancing community outreach. Skilled in high fidelity wraparound coordination, effectively improving service delivery and client satisfaction through tailored support and strategic partnerships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pathways to Success Care Coordinator
Community Counseling Centers of Chicago
01.2023 - Current
- Managed Tier 2 of care coordination: Intensive Care Coordination for Medicaid enrolled children from 0-21 years old with significant behavioral health needs.
- Provided access to Intensive Home-Based Services, Family Peer Support and Therapeutic Mentoring
- Focused on improving family functioning, reducing caregiver stress, and enhancing school performance.
- Utilized the IM+CANS assessment to individualize strengths-based service plans.
- Partnered with Managed Care Organizations to coordinate care for mutual patients.
- Provided comprehensive case management and referrals to families and clients for based on their needs and goals in the program.
Marketing & Public Relations Intern
Serenity Paz Musical
04.2025 - Current
- Promoted Serenity Paz Musical's mission through bilingual, culturally responsive outreach in Latino communities.
- Designed and executed local marketing campaigns by distributing flyers and building relationships with schools, churches, and businesses.
- Created and managed daily content for Instagram, Facebook, and TikTok to increase program visibility and engagement.
- Contributed to website updates and recommended improvements for digital outreach effectiveness.
- Supported registration days by explaining services and collecting participant information.
- Organized community engagement events such as demo classes, wellness workshops, and artist showcases.
- Built partnerships with local organizations and the Chamber of Commerce to expand program reach.
- Collected community feedback and produced monthly reports on outreach results and social media performance.
Adoption Experience Supervisor
The Anti-Cruelty Society of Chicago
Chicago, USA
05.2020 - 07.2022
- Managed the Adoption Experience team, including staff and volunteers while also working closely with PetSmart Charities
- Provided training, development, and daily support to ensure high-quality performance.
- Conducted animal adoption interviews for best placement
- Monitored animal well-being and coordinated with personnel to address any issues.
- Collaborated with the Vice President of Impact and other departments to meet adoption benchmarks and facilitate adoption events
- Developed strategies to continuously improve the adoption process.
- Engaged with adopters, volunteers, partners, and supporters to build a caring community.
Everyday Adoption Center Lead Specialist
The Anti-Cruelty Society of Chicago
Chicago, USA
06.2015 - 05.2020
- Provided daily care and maintenance for all animals, including socialization and behavior training.
- Conducted adoption interviews and provided care education to potential adopters.
Human Resources Specialist
The Sunshine Method
09.2019 - 01.2020
- Screened applicants and scheduled interviews aligned with The Sunshine Method's mission.
- Recruited teachers and tutors for targeted areas of need.
- Posted job listings on multiple job boards
- Improved communication flow by collecting and maintaining data.
- Partnered with Gads Hill Center for school events.
Education
Bachelor of Arts - Psychology
DePaul University
Chicago06-2016
Associate of Arts - Psychology
Olive Harvey City College
Chicago08-2012
Skills
- Interpersonal and communication skills
- Leadership and team management
- High fidelity wraparound coordination
- Family and youth engagement
- Community outreach
- Problem solving
Volunteer Experience
Sunday School Teacher: Collaborated with other teachers and church staff to organize events and activities. Designed and implemented lesson plans for children and young adults focusing on specific subjects, topics and moral values., Provided individualized support and mentorship to students, fostering a supportive and inclusive learning environment.
Certification
- Notary Public
References
References available upon request.
Timeline
Marketing & Public Relations Intern
Serenity Paz Musical
04.2025 - Current
Pathways to Success Care Coordinator
Community Counseling Centers of Chicago
01.2023 - Current
Adoption Experience Supervisor
The Anti-Cruelty Society of Chicago
05.2020 - 07.2022
Human Resources Specialist
The Sunshine Method
09.2019 - 01.2020
Everyday Adoption Center Lead Specialist
The Anti-Cruelty Society of Chicago
06.2015 - 05.2020
Bachelor of Arts - Psychology
DePaul University
Associate of Arts - Psychology
Olive Harvey City College