Gang Gun Lee
Lawrenceville,GA
Summary
Dynamic Account Manager/Senior Team Leader with a proven track record at DMC Atlanta, excelling in client relations and sales tactics. Expert in driving revenue growth and fostering strong customer relationships. Led a team to exceed quarterly sales targets by nurturing client accounts and deploying strategic sales campaigns. Skilled in account management and relationship building, with a flair for impactful communication and team leadership. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
3
3
years of professional experience
Work History
Account Manager/Senior Team Leader
DMC Atlanta
Sandy Springs, GA
08.2023 - Current
- Leading and teaching brainstorming sessions to develop new ideas for business development initiatives.
- Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Negotiated contracts with clients to maximize revenue potential.
- Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
- Provided training and guidance to new Account Managers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Renewed existing accounts by building relationships with clients.
- Listened to customer needs to identify and recommend best products and services.
- Organized weekly meetings to review progress against goals and objectives.
- Led a team of 8 individuals in achieving quarterly sales targets, exceeding goals.
- Oversaw training and development programs to enhance team skills and knowledge.
Bartender
TopGolf
Buford, GA
07.2022 - 08.2023
- Completed regular bar inventories and daily requisition sheets.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Attended regular training sessions to stay updated on new products or trends.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Greeted frequent visitors by name and explained new promotions.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Planned and coordinated special events to boost customer numbers and profits.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
Georgia State University
Atlanta, GA05-2020
Skills
- Client relations
- Account management
- Sales reporting
- Multi-task management
- Account development
- Campaign execution
- Schedule management
- Sales
- Relationship building
- Sales tactics
Timeline
Account Manager/Senior Team Leader
DMC Atlanta
08.2023 - Current
Bartender
TopGolf
07.2022 - 08.2023
High School Diploma -
Georgia State University
Similar Profiles
Jack DixonJack Dixon
Sales Representative at DMC AtlantaSales Representative at DMC Atlanta
James McNamaraJames McNamara
Assistant Manager at DMC AtlantaAssistant Manager at DMC Atlanta
Nykeria BrownNykeria Brown
Account Manager at DMC AtlantaAccount Manager at DMC Atlanta