Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Garcelle Williams

Groveland

Summary

I have never professionally cleaned for a job before. I do consider myself really proficient in organization skills and time management while cleaning. I was taught by a family friend who cleans for a living and she use to work at hospitals. She use to babysit me and I knew the house was cleaned because the smell of bleach. I have developed cleanliness from her and have recently seen the benefits in her teachings when I went to college. This was the most disgusting place I've lived in, considering most buildings violated sanitation laws.

Overview

2
2
years of professional experience

Work History

Digital Shopper

Walmart
01.2022 - 04.2023
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained cleanliness and organization of cooler and freezer where food was stored.
  • Maintain cleanliness of back room during morning and evening shifts.
  • frequently organized to reduce hazards through the work environment because of shopping carts.

Crew Member

Subway
06.2021 - 01.2022
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Education

No Degree - Cosmetic Science Pre-PHARM

University of Toledo
Toledo, OH
05.2029

High School Diploma -

South Lake High School
Groveland, FL
05.2023

Skills

  • Cleaning and organizing abilities
  • Customer Service
  • Housekeeping
  • Teamwork
  • Bathroom cleaning
  • Mopping and sweeping
  • Cleaning bathrooms
  • Cleaning techniques
  • Bed making proficiency
  • Deep cleaning expertise
  • Folding clean laundry

Additional Information

Currently I am taking two summer classes online. My first session started 5/13/24 and the second session starts 6/20/24. My major is Cosmetic Science in the College of Pharmacy so I have to actively search for scholarships in a unconventional way. I desire this position because I have to pay for 2 classes I previously dropped, leaving me with $5,600 to pay by August. I've been trying to find paid pharmacy tech internship positions and I want to use this as an opportunity to gain experiences in the hospital environment.

Timeline

Digital Shopper

Walmart
01.2022 - 04.2023

Crew Member

Subway
06.2021 - 01.2022

No Degree - Cosmetic Science Pre-PHARM

University of Toledo

High School Diploma -

South Lake High School

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Garcelle Williams