Angel Estrada
Kissimmee,FL
Summary
Tech-savvy professional with advanced training and experience in customer service. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
1
1
year of professional experience
Work History
Digital Shopper
Walmart
St. Cloud, FL
07.2022 - 08.2023
- Collected, staged, and dispensed all items of customer orders upon arrival.
- Provided floor assistance and answered customer inquiries effectively.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and answered product or service questions.
Volunteer Hospital Transporter
AdventHealth
Kissimmee, FL
06.2022 - 08.2022
- Greeted patients and visitors in a professional manner.
- Responded promptly to emergency situations, providing assistance where needed.
- Ensured that all hospital policies were followed during transportation activities.
- Monitored vital signs of transported patients as needed.
- Performed minor maintenance on wheelchairs and stretchers as needed.
- Maintained cleanliness of wheelchairs and stretchers between uses.
- Collaborated with other departments to ensure smooth operation of duties.
Education
Associate of Science - Criminal Justice
Valencia College
Orlando, FL08-2025
Skills
- Microsoft Specialist
- Customer Service
- Planning and Organization
- Attention to Detail
- Organizing and Categorizing
- Information Analysis
- Data Entry
- Multitasking
- Adaptability
- Problem-Solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Digital Shopper
Walmart
07.2022 - 08.2023
Volunteer Hospital Transporter
AdventHealth
06.2022 - 08.2022
Associate of Science - Criminal Justice
Valencia College