Results-driven manager at Amazon and analytical problem-solver with strengths in team leadership, employee engagement, and customer relations. Multilingual in three languages, with a strong ability to build relationships and communicate effectively. Known for sound decision-making, developing talent, and driving performance improvements metrics system.
Overview
5
5
years of professional experience
Work History
Amazon Area Manager
Amazon Fulfillment Center - IND1
Whitestown, IN
01.2025 - Current
Led daily operations for a 250+ employee shift; trusted to independently run full shifts in the absence of senior leadership for all 9 department.
Drove 33.56% productivity gains, reduced errors to 25%, and achieved $418K in quarterly cost savings through process improvements.
Led efforts to reduce false quality defect rejects, increasing on-time delivery performance and operational efficiency. Achieved a reduction in labor hours and delivered ~$300K in quarterly cost savings.
Served as Point of Contact (POC) for the Associates Infinity Group, raising awareness of associate concerns and advocating on their behalf to senior leadership
Developed and mentored six managers, successfully supporting the promotion of two associates, while enhancing team engagement through multilingual communication (French and Haitian Creole) to strengthen collaboration and peer support
Assistant Behavior Intervention Specialist
Collier County Public School, Naples FL
Naples, FL
01.2023 - 01.2025
Provide counseling support: Work one-on-one or in small groups with students dealing with stress, anxiety, trauma, or behavior challenges
Develop intervention plans: Create structured strategies to help students improve behavior, emotional regulation, and social skills
Crisis intervention: Step in during urgent situations (e.g., emotional breakdowns, conflicts, or safety concerns)
Collaborate with school staff: Partner with teachers, administrators, and school counselors to support student success
Engage families: Communicate with parents/guardians to reinforce strategies at home
Monitor progress: Track student improvement and adjust interventions as needed
At Risk Leadership Group
Marion Public Schools, Marion IN
Marion, IN
01.2022 - 01.2023
Assess behavior: Observe individuals often children or people with developmental needs) to understand patterns and triggers reduce overall behaviors by 40%
Create behavior plans: Develop strategies to reduce problem behaviors and encourage positive ones
Implement interventions: Use structured techniques (like reinforcement or skill-building) to guide behavior change
Collaborate with others: Work with teachers, parents, therapists, or caregivers to ensure consistency
Track progress: Collect data and adjust plans based on what’s working
Provide training: Teach staff or families how to apply behavior strategies effectively
Long Term Behavior Assistant/Mentor
Marion Public Schools, Marion IN
Marion, IN
01.2021 - 01.2022
Provided individualized support and mentorship to students, focusing on building resilience, self-regulation, and positive behavior.
Implemented behavior management plans and strategies to assist students in achieving their personal and educational goals.
Education
Master of Science - Social Work
University of Indianapolis
Indianapolis, IN
03-2027
Master of Science - Leadership of Inclusion and Diversity
Austin Peay State University
01.2024
Project Management Certificate -
Austin Peay State University
Clarksville, TN
01.2024
Bachelor of Science - Social Work
Indiana Wesleyan University
01.2023
Child Advocacy Certificate -
Indiana Wesleyan University
Marion, IN
01.2022
Skills
Diversity of Inclusion
Fluent in English, Haitian Creole, and French
Data Analysis of Evidence Based Practice
Mental health
Management
Coaching
Networking
Project Management Tools
Strong Communication
Operations
Process improvement
Languages
French
Professional Working
Timeline
Amazon Area Manager
Amazon Fulfillment Center - IND1
01.2025 - Current
Assistant Behavior Intervention Specialist
Collier County Public School, Naples FL
01.2023 - 01.2025
At Risk Leadership Group
Marion Public Schools, Marion IN
01.2022 - 01.2023
Long Term Behavior Assistant/Mentor
Marion Public Schools, Marion IN
01.2021 - 01.2022
Bachelor of Science - Social Work
Indiana Wesleyan University
Master of Science - Social Work
University of Indianapolis
Master of Science - Leadership of Inclusion and Diversity